Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nikylah Benjamin

Nikylah Benjamin

Cleveland

Summary

Making clients and consumers a priority, striving to meet company needs, while obtaining the tools needed to meet goals. Putting my best foot forward, executing tasks with careful thinking, confidence, and accuracy. Building customer and client relationships in order to maintain business for the company.

Overview

3
3
years of professional experience

Work History

Account Manager

LGM Auto Services Unlimited
Independence
02.2025 - Current
  • Managing accounts within the past due and repo queue. Skip tracing and utilizing GPS tools to locate vehicles. Determining lawsuit eligibility and verifying contract details. Watching out for bankruptcy filings and any other important details for suit filing. Maintaining customer relations to uphold a good payment history.

Loan Consultant I

Lendmark Financial
Mentor
10.2024 - 05.2025
  • Making inbound and outbound calls on loan debt, taking applicants through the loan process, underwriting, determining eligibility based on credit, and promoting loans to attract new applicants.

Legal Collector

Kieth D. Weiner and Associates
Cleveland
02.2024 - 02.2025
  • Gathering Debtor information needed for Lawsuit by skip trace, checking court dockets following process, negotiating payment arrangements and settlements and checking lawsuit worthiness for attorney approval.

Collector

National Enterprise Systems
Solon
11.2022 - 12.2023
  • Following FDCPA laws, making inbound and outbound calls, reviewing credit reports and processing late payments.

Education

Associate of Arts - Business

Cuyahoga Community College
08-2025

Some college - Healthcare management

Cleveland State University
05.2023

Diploma -

Shaker Heights Highschool
05.2022

Skills

  • Legal Collections
  • Customer service
  • Microsoft
  • Client relations
  • Time management
  • Skip trace
  • Litigation law
  • Attention to detail
  • Creditors rights
  • Negotiation skills
  • FDCPA
  • Excel
  • Loan underwriting
  • Account management
  • Regulatory compliance
  • Relationship building
  • Preparing contracts

Affiliations

  • Honors Courses
  • Volleyball
  • Debate Club

Timeline

Account Manager

LGM Auto Services Unlimited
02.2025 - Current

Loan Consultant I

Lendmark Financial
10.2024 - 05.2025

Legal Collector

Kieth D. Weiner and Associates
02.2024 - 02.2025

Collector

National Enterprise Systems
11.2022 - 12.2023

Associate of Arts - Business

Cuyahoga Community College

Some college - Healthcare management

Cleveland State University

Diploma -

Shaker Heights Highschool

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Nikylah Benjamin