Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nila Rice

Yucaipa,CA

Summary

Reliable and versatile professional with hands-on experience in healthcare and hospitality settings. Skilled in delivering compassionate patient care, performing medical procedures, and managing electronic health records (EHR) in clinical and administrative roles. Demonstrated ability to support medical staff and ensure smooth operations in fast-paced environments.

Brings additional experience in hospitality, with a proven ability to manage tables, provide top-tier guest service, and maintain high standards of cleanliness and efficiency. Recognized for excellent communication, adaptability, and a strong commitment to teamwork and customer satisfaction across both industries.

Overview

16
16
years of professional experience

Work History

Medical Assistant

All Valley Urgent Care
11.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Server/Waitress

Kafe Royale
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Waitress/Bartender

Sun Lakes
07.2021 - 11.2023
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Medical Assistant

Surgical Care Affiliates Inc.
04.2009 - 02.2021
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Education

Crafton Hills College
Yucaipa, CA

Medical Assistant

Skadron College
San Bernardino, CA
07-1997

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge

Timeline

Medical Assistant

All Valley Urgent Care
11.2023 - Current

Server/Waitress

Kafe Royale
06.2022 - Current

Server/Waitress/Bartender

Sun Lakes
07.2021 - 11.2023

Medical Assistant

Surgical Care Affiliates Inc.
04.2009 - 02.2021

Crafton Hills College

Medical Assistant

Skadron College

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