Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nila Williams

Houston,TX

Summary

Reliable and customer-focused professional with experience in retail operations, cleaning, and front-end support. Cross-trained in cashiering, backroom processing, fitting room operations, and markdowns in a fast-paced environment. Strong communication skills, attention to detail, and a consistent work ethic. Seeking a customer service–focused role such as Customer Service Representative, Bank Teller, or Front Desk Associate.

Overview

11
11
years of professional experience

Work History

Retail Associate (Cross-Trained)

Marshalls
07.2025 - Current
  • Maintained clean and organized store areas, including sales floor and customer-facing spaces
  • Cross-trained in cashiering, processing transactions, and assisting customers at checkout
  • Supported backroom operations by organizing inventory, processing merchandise, and preparing items for the sales floor
  • Assisted in fitting room operations by managing returns, maintaining organization, and supporting customer needs
  • Worked in multiple departments including shoes and women’s, supporting restocking and product presentation
  • Completed markdowns and ticketing tasks accurately while following store guidelines

Fullilove Pregnancy Center — Intern / Clinic As

Fullilove Pregnancy Center
08.2025 - 12.2025
  • Assisted with front desk support including answering phone calls and communicating with patients
  • Helped manage reminders and basic scheduling tasks to support daily clinic operations
  • Supported patient comfort by preparing refreshments and maintaining a welcoming environment
  • Assisted staff with administrative tasks while receiving training related to sonography and clinic procedures

Volunteer

Houston Pregnancy Help Center
07.2022 - 08.2022
  • Organized inventory and maintained a clean, presentable environment
  • Supported administrative tasks including sorting and clearing outdated records
  • Assisted with document organization and general office support
  • Assisted with special events and programs.

Volunteer

Houston Food Bank
06.2015 - 11.2015
  • Assisted with preparing and organizing food baskets for distribution
  • Supported team operations in a fast-paced environment while meeting deadlines
  • Coordinated with staff and volunteers to ensure accurate and timely service

Education

Associate of Science - Health Administration

Texas Southern University
Houston, TX
05-2028

Associate of Science - Sonography

Houston Community College
Houston, TX
04-2027

High School Diploma -

Lutheran High North
Houston, TX
05-2023

Skills

  • Customer Service Cash Handling Communication Organization Inventory Support Time Management Teamwork Administrative Support Microsoft Excel Attention to Detail Problem Solving Active Listening

Timeline

Fullilove Pregnancy Center — Intern / Clinic As

Fullilove Pregnancy Center
08.2025 - 12.2025

Retail Associate (Cross-Trained)

Marshalls
07.2025 - Current

Volunteer

Houston Pregnancy Help Center
07.2022 - 08.2022

Volunteer

Houston Food Bank
06.2015 - 11.2015

Associate of Science - Health Administration

Texas Southern University

Associate of Science - Sonography

Houston Community College

High School Diploma -

Lutheran High North
Nila Williams