Nile Lyons
Calumet City,IL
Summary
Proven leader with a track record of elevating sales and customer satisfaction at Perma-seal, New Life Property Restorations, and AAMCO Transmissions. As a forward thinking sales professional I aspire to continue a successful career with a dynamic company in which I can further hone my skills. Through my career I've excelled in team leadership and sales management. Also well versed in CRM and complex problem-solving, consistently exceeding sales targets and improving operational efficiency.
Overview
6
6
years of professional experience
Work History
Service/Sales Manager
Perma-seal
02.2023 - Current
- Managed and motivated employees to enhance their customer service and selling skills.
- Accomplished multiple tasks within established timeframes producing excellent results.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Met or exceeded quarterly and year end revenue targets.
- Conducted interviews for potential new hires and did on boarding training.
- Cross-trained existing employees to maximize team agility and performance.
Vice President of Sales
New Life Property Restorations
03.2020 - 01.2023
- Increased sales revenue by developing and implementing innovative sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built and managed sales teams in 4 territories while leading the company in yearly sales revenue.
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Negotiate sales with my customers as well as handle customer relations for all new hires.
- Responsible for interviewing, hiring, and training of all new field representatives.
- Exceeded 1 million in sales revenue two consecutive years.
Corporate Sales Manager
AAMCO Transmissions
12.2018 - 01.2020
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
- Analyzed market trends to identify new business opportunities for company expansion.
- Manage all day to day operations of a corporate flag ship store, while
occasionally covering managing duties at other locations when needed. - Responsible for increasing the locations generated revenue by 67% in my first
two quarters as well as raising the locations Google review rating from 3.4 to 4.8
Education
Bachelor of Science - Marketing
Hampton University
Hampton, VA12.2016
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Acting
- Sales Management
- CRM
- Microsoft Office
Timeline
Service/Sales Manager
Perma-seal
02.2023 - Current
Vice President of Sales
New Life Property Restorations
03.2020 - 01.2023
Corporate Sales Manager
AAMCO Transmissions
12.2018 - 01.2020
Bachelor of Science - Marketing
Hampton University
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