Nileema Ali
The Bronx
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
8
8
years of professional experience
Work History
Medical Assistant
CityMD Urgent Care Center
The Bronx
10.2021 - 09.2024
- Provided direct patient care by taking vitals, performing phlebotomy, and conducting EKGs, ensuring patient comfort and safety during procedures.
- Managed patient intake by gathering medical history, updating records, and preparing patients for examinations.
- Set up exam rooms and ensured all necessary medical equipment was sterilized and ready for use.
- Assisted physicians during minor surgeries, providing tools, preparing surgical sites, and monitoring patient vitals.
- Maintained organized patient charts and records in compliance with HIPAA guidelines.
- Coordinated patient flow to maximize efficiency and minimize wait times.
- Offered empathetic support to patients, addressing concerns and providing information about procedures and post-care instructions.
Medical Receptionist
Pulmonary wellness center
New York
08.2016 - 03.2019
- Scheduled patient appointments, ensuring optimal provider availability and patient satisfaction.
- Answered phone calls, responded to inquiries, and addressed patient concerns in a professional and friendly manner.
- Collected copayments and managed patient billing, ensuring accuracy and compliance with insurance policies.
- Checked in and out patients, verified insurance information, and ensured all necessary forms were completed.
- Managed clerical duties such as filing patient records, updating contact information, and handling correspondence.
- Maintained an organized front desk, ensuring smooth patient flow and minimal wait times.
- Supported administrative staff by assisting with special projects and maintaining office supplies inventory.
Education
Associate of Arts - Psychology
Bronx Community College
Bronx, NY06-2020
Associate of Applied Science - Radiology
Bronx Community College
Bronx, NYSkills
- Medical office administration
- Phlebotomy/ekg
- Patient care
- Electronic Health Records (EHR/EMR) Systems: Athenahealth, ECW
- Microsoft Office Suite (Word, Excel)
- Scheduling & Billing Systems
- Vital signs & patient intake
- Medical terminology
- Special collection and lab work
- Team player
- Attention to detail
Timeline
Medical Assistant
CityMD Urgent Care Center
10.2021 - 09.2024
Medical Receptionist
Pulmonary wellness center
08.2016 - 03.2019
Associate of Arts - Psychology
Bronx Community College
Associate of Applied Science - Radiology
Bronx Community College