Nilfre Reyes
Brooklyn,NY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
Medical Office Assistant
Northwell Health Physician Partners
02.2022 - Current
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Medical Assistant
PM Pediatrics Urgent Care
10.2021 - 12.2022
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Glendale Pediatrics
11.2015 - 01.2022
- Labs performed: phlebotomy, urinalysis, rapid strep test, stool culture
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Followed up with labs results with lab companies and followed up with patients.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Office Assistant Extern
Park Slope Family Health Center (LMC)
05.2015 - 08.2015
- Checked the patient's height, and weight and vitals and maintained a record
- Performed hearing and vision tests
- Recorded patient histories and verified any necessary information
- Assisted the doctors in medical procedures
- Provided patients with any additional information in regards to medical procedures/diagnosis
- Acquired all the laboratory samples and prepared the due paperwork
- Prepared WIC documentation and updated CIR, records
- Prepared physical forms.
Education
BSN - Nursing
Capella University
Minneapolis, MN03.2025
Registered Nurse - Nursing
AMG of Nursing
Brooklyn, NY12.2023
Medical Office Assistant Program -
Franklin Career Institute
Brooklyn, New York08.2015
High School Diploma -
Col. Angeles Custodios High School
01.2002
Skills
- Phlebotomy
- EKG
- Vital Signs
- Hematology
- Laboratory Specimen Testing
- Vaccines
- Microsoft Word
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Assistant
Northwell Health Physician Partners
02.2022 - Current
Medical Assistant
PM Pediatrics Urgent Care
10.2021 - 12.2022
Medical Assistant
Glendale Pediatrics
11.2015 - 01.2022
Medical Office Assistant Extern
Park Slope Family Health Center (LMC)
05.2015 - 08.2015
BSN - Nursing
Capella University
Registered Nurse - Nursing
AMG of Nursing
Medical Office Assistant Program -
Franklin Career Institute
High School Diploma -
Col. Angeles Custodios High School