Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Nils Odhner

Philadelphia

Summary

Fintech Agile Digital Delivery Expert


Technology Professional with 20+ years in the industry with expertise in Financial Services digital delivery. Full time Scrum Master since 2020, with SAFe 6.0 Scrum Master and DevOps Practitioner certifications. Proficient in delivering digital applications on time and within budget, managing multiple DEV & QA teams simultaneously and leading teams and projects to successful outcomes via Lean and Agile thinking and coaching.

Overview

13
13
years of professional experience
1
1
Certification

Work History

AVP, IT Digital Scrum Master

Synchrony
05.2020 - Current
  • Successfully deliver healthcare financing project deliverables for Health & Wellness business and CareCredit Brand (CareCredit EHR) growth initiatives
  • Enable revenue growth from $0 in 2021 to $4M in 2023, target $10M in 2024
  • Lead Onshore / Offshore DEV & QA teams, managing ~20-30 FTE at any time
  • Facilitate Agile / Scrum Best Practices as Scaled Agile (SAFe) Certified Scrum Master (CSM) and Certified DevOps Practitioner (CDP)
  • Lead regular PI Planning sessions as a team leader on the Health & Wellness Train
  • Lead Release Management efforts

Senior Business Analyst & Scrum Master

Synchrony (GPShopper)
05.2018 - 05.2020
  • Senior Business Analyst / Product Owner for large retailer mobile development projects, including Boohoo and Shoe Carnival mobile apps
  • Scrum Master for client delivery teams (starting in 2019)
  • Lead / manage client and offshore development teams, and system integrators
  • API troubleshooting, data analysis, analytics
  • Gap filled in QA testing efforts as needed
  • Extensive experience creating / updating client app configurations and app submissions / launches in Google Play and App Stores

Business Analyst III

HYATT Hotels
09.2017 - 05.2018
  • Define product requirements for Hyatt's customer Loyalty Management System (LMS) for the World of Hyatt (WOH) loyalty program
  • Elicit requirements from key stakeholders in marketing, program management, analytics, and finance
  • Perform QA testing for platform releases.

Senior Business Analyst & Project Manager

Fay Servicing, LLC
01.2016 - 06.2017
  • Hybrid role as Business Intelligence (BI) Analyst and Project Manager for firm's high-priority product efforts
  • Ran daily Standup and Product Prioritization sessions for BI Development teams
  • Lead product development efforts for client report conversion and Loss Mitigation regulatory workflow redesign projects
  • Lead data marts product development efforts for mortgage servicing operational and client areas
  • Aided in successful rollout of Loss Mitigation regulatory process redesign reporting (CFPB)
  • Aided in successful rollout of client-based reporting conversion project (Flagstar Bank).

Senior Business Analyst

Opus CMC
05.2014 - 01.2016
  • Lead product development efforts in re-writing workflow and compliance underwriting systems
  • Design operational dashboards for executive management
  • Daily use of Agile project delivery framework using TFS to define requirements via User Stories, Product Backlogs, and traceability matrices
  • Assist in Project Management efforts
  • Work with Change Management for Production hot fixes and enhancements
  • Supervise offshore QA staff on multiple small-to-large scale projects, create and execute test plans

Business Analyst

GMAC Mortgage
10.2010 - 02.2014
  • Define / design products for automated bulk and Web-based loan modification analysis tools to increase business productivity and meet auditing requirements
  • Serve as Loss Mitigation business unit liaison, conduct stakeholder interview sessions
  • Define business requirements, create business user and technical documentation, testing tools
  • Manage and execute product testing
  • Ensure delivery of production releases
  • Assist in meeting SOX and other regulatory requirements from Treasury and independent auditors
  • Help to successfully meet Home Affordable Modification Program (HAMP) Loan Servicing goals as top servicer in the Mortgage industry.

Education

B.A. in English, Creative Writing -

Bryn Athyn College of the New Church
12.2000

Skills

  • Agile Coaching
  • Project Delivery
  • Scrum
  • Release Management
  • JIRA
  • Confluence
  • DevOps
  • SAFe Practices
  • APIs
  • Expert Verbal & Written Communications

Certification

  • SAFe Certified DevOps Practitioner (CDP), Scaled Agile, 12/2023
  • SAFe Certified Scrum Master (CSM), Scaled Agile, 08/2020

Timeline

AVP, IT Digital Scrum Master

Synchrony
05.2020 - Current

Senior Business Analyst & Scrum Master

Synchrony (GPShopper)
05.2018 - 05.2020

Business Analyst III

HYATT Hotels
09.2017 - 05.2018

Senior Business Analyst & Project Manager

Fay Servicing, LLC
01.2016 - 06.2017

Senior Business Analyst

Opus CMC
05.2014 - 01.2016

Business Analyst

GMAC Mortgage
10.2010 - 02.2014

B.A. in English, Creative Writing -

Bryn Athyn College of the New Church

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Nils Odhner