Dedicated recruiter with strong project management and communication skills. Known for building relationships with hiring managers and implementing efficient recruitment processes that lead to high-quality hires.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Recruiter
Turning Stone Resort and Casino
Verona, NY
02.2026 - 12.2028
Developed and implemented targeted recruitment strategies to attract top talent for various positions.
Conducted in-depth candidate screenings and interviews to assess qualifications and cultural fit.
Collaborated with hiring managers to define job requirements and create compelling job descriptions.
Utilized applicant tracking system to streamline recruitment processes and enhance candidate experience.
Facilities Technician/Lead Supervisor
Turning Stone Resort and Casino
Verona, NY
08.2005 - 10.2011
Conducted routine inspections to ensure safety and compliance of facilities.
Performed maintenance and repairs on HVAC systems, plumbing, and electrical equipment.
Responded promptly to facility issues, minimizing downtime and enhancing guest experience.
Collaborated with vendors for timely procurement of maintenance supplies and equipment.
Led training sessions for junior technicians on safety protocols and operational procedures.
Implemented process improvements that increased efficiency in work order management system.
Coordinated emergency response efforts during facility outages or hazardous situations.
Worked quickly on emergency requests in order to minimize disruptions to operations.
Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
Operated forklifts and other heavy equipment to load or unload trailers.
Maintained a clean and organized work environment, adhering to company policies and industry standards.
Enhanced facility efficiency by conducting regular maintenance checks and addressing issues promptly.
Optimized inventory levels by establishing a tracking system for tools, parts, and equipment needed for daily operations.
Organized and maintained inventory of spare parts and equipment consumables.
Contributed to successful project completion by providing technical support during construction and renovation projects.
Sourced and obtained multiple quotes for parts and supplies per purchasing requirements.
Provided exceptional customer service, resolving tenant concerns quickly and efficiently to maintain satisfaction levels.
Prepared documentation and drafted reports detailing completed maintenance activities and repairs.
Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
Boosted team morale by fostering open communication channels among coworkers and supervisors alike.
Assisted in budget development, effectively managing facility expenses to meet financial goals.
Supervised daily operations to ensure compliance with regulatory standards and internal policies.
Trained and mentored staff to enhance service quality and operational efficiency.
Coordinated scheduling and staffing to maintain optimal workforce levels during peak hours.
Monitored performance metrics to assess team effectiveness and identify areas for improvement.
Collaborated with management on strategic planning initiatives to enhance guest experience.
Resolved customer complaints promptly, ensuring high satisfaction rates and loyalty retention.
Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
Assisted upper management in achieving long-term company objectives with timely execution of key projects.
Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
Delivered superior customer service in every interaction and skillfully resolved conflicts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
Learned every team members' role to offer skilled backup during shortages and high-volume periods.
Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
Optimized resource allocation to maximize profitability while maintaining high-quality standards in service delivery.
Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
Established clear lines of communication within the team, fostering collaboration and teamwork.
Ensured smooth daily operations by addressing unforeseen challenges promptly and proactively.
Increased project completion rates by prioritizing tasks and effectively delegating responsibilities to team members.
Improved team efficiency by streamlining processes and implementing new workflows.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Identified and communicated customer needs to supply chain capacity and quality teams.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Leveraged data and analytics to make informed decisions and drive business improvements.
Ornamental Master Tool Maker
Oneida SilverSmiths
Sherrill, NY
08.1988 - 04.2004
Operated precision machinery for manufacturing high-quality silverware components.
Developed and maintained tool designs to enhance production efficiency and consistency.
Collaborated with engineering teams to troubleshoot and resolve tooling issues promptly.
Trained junior tool makers in best practices and safety protocols, fostering skill development.
Implemented process improvements that reduced waste and increased productivity levels in operations.
Conducted regular maintenance on tools and equipment to ensure optimal performance standards.
Led initiatives for quality control, ensuring adherence to specifications and industry standards.
Ensured accurate measurements for tool making with the use of micrometers, calipers, and other precision measuring instruments.
Utilized expertise in materials science when selecting appropriate raw materials for tool making, optimizing performance, and durability in various applications.
Consistently met deadlines for project completion through effective time management and organizational skills.
Maintained clear communication with team members throughout projects to ensure all requirements were met accurately and efficiently.
Developed new project tooling to meet exact tolerances.
Improved production efficiency by maintaining and repairing precision tooling components.
Actively participated in lean manufacturing initiatives to identify and eliminate waste thus achieving sustainable cost reductions.
Participated in cross-functional teams to develop solutions for complex manufacturing challenges that improved workflow speed while maintaining high-quality standards.
Seamlessly interacted with quality control team ensuring adherence to specifications and contributing to a reduction in the number of rejected products.
Inspected final products for quality and functionality.
Assisted in training new employees on proper tool making techniques, resulting in a more skilled workforce.
Read and stuck to detailed production schedules.
Increased product quality through meticulous attention to detail during tool fabrication and assembly processes.
Education
Associate of Science - Criminal Justice/Police Science. Minor;Sociology
MVCC
Utica, NY
12-1987
Skills
Candidate screening
Administrative skills
Recruiting and sourcing
Team collaboration
Administrative support
Training and onboarding
Pre-screening candidates
Talent acquisition
Candidate sourcing
Self-motivated work ethic
Assessing qualifications
Process improvement
Team motivation
Job posting optimization
Project management
Confidentiality handling
Work authorizations
Performance evaluation
Cross-functional teamwork
Verbal and written communication
Accomplishments
Supervised team of multiple employees and staff members.
Collaborated with team of employees in the development of multiple projects within the Resort and Casino.
Documented and resolved complex issues and problems which led to greater productivity and job completion.
Certification
HVAC License - Life
Certified Forklift, Turning Stone Resort and Casino - Life
Licensed Forklift Operator - Life
Boiler Operation and maintenance Repair Training, Turning Stone - Life
Managerial Training, Turning Stone- Life
Timeline
Recruiter
Turning Stone Resort and Casino
02.2026 - 12.2028
Facilities Technician/Lead Supervisor
Turning Stone Resort and Casino
08.2005 - 10.2011
Ornamental Master Tool Maker
Oneida SilverSmiths
08.1988 - 04.2004
Associate of Science - Criminal Justice/Police Science. Minor;Sociology