Nilsa Nieves
Haines City,FL
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
12
12
years of professional experience
Work History
President
ABA Haines City Inc
01.2019 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Reduced operational costs through strategic cost management initiatives.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
Startup Founder
TDR Academy
08.2013 - 01.2019
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Drove product development from concept to launch, ensuring alignment with customer needs.
- Built an extensive network of connections within the industry, facilitating collaboration and resource sharing among startups.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Mentored employees for professional growth, promoting a culture of learning within the organization.
- Managed financial resources effectively, maintaining profitability throughout various stages of growth.
- Improved employee retention rates by creating a supportive work environment focused on personal development and career advancement opportunities.
Startup Founder
Reborn Christian Academy
08.2014 - 07.2016
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Drove product development from concept to launch, ensuring alignment with customer needs.
- Increased company growth by developing and implementing innovative business strategies.
- Mentored employees for professional growth, promoting a culture of learning within the organization.
- Aligned operational objectives with long-term goals to ensure sustainable success throughout various stages of startup growth.
- Improved employee retention rates by creating a supportive work environment focused on personal development and career advancement opportunities.
Education
Bachelor of Arts - Psychology And Christian Counseling
Liberty University
VirginiaSkills
- Leadership Development
- Strategic Leadership
- Strategic Development
- Process Improvement
- Ethical Decision-Making
- Workplace Relations
- Crisis Response
- Operational Strategy Development
- Employee Training
- Financial Budgeting
- Visionary Strategy Development
- Operations Management
- Team Leadership
Accomplishments
- Used Microsoft to develop inventory tracking spreadsheets and business operational forms
- Supervised team of 40 staff members.
- Documented and resolved employee understaffing which led to growth.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
President
ABA Haines City Inc
01.2019 - Current
Startup Founder
Reborn Christian Academy
08.2014 - 07.2016
Startup Founder
TDR Academy
08.2013 - 01.2019
Bachelor of Arts - Psychology And Christian Counseling
Liberty University
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