Nilynne Garnett
Providence,RI
Summary
Navigated changes in systems and policies effectively, demonstrating resilience and a commitment to customer satisfaction in fast-paced retail and service settings.
Overview
5
5
years of professional experience
Work History
Cashier
Dunkin Dounuts
Lincoln, RI
01.2026 - 03.2026
- Processed customer transactions efficiently, ensuring accurate cash handling and balance.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the work area to enhance operational efficiency.
- Collaborated with team members to improve workflow during peak hours, enhancing service speed.
Sales Associate & Merchandising
Macy's
Providence, RI
10.2024 - 01.2026
- Delivered exceptional, attentive service to customers on sales floor and at registers.
- Optimized merchandising efforts by straightening racks, organizing displays, and replenishing product inventory.
- Facilitated customer assistance with sizing, fitting room arrangements, and item or promotion location.
- Ensured compliance with store policies regarding returns, exchanges, and credit applications.
Sales Associate
Charlotte Russe
Providence, RI
07.2024 - 10.2024
- Facilitated customer engagement by providing assistance with outfit sizes and accessory selections.
- Managed POS system operations to ensure accurate processing of purchases, returns, and gift cards.
- Oversaw fitting room organization and ensured store cleanliness during peak hours.
- Managed seasonal inventory to optimize stock levels and meet customer demand.
Crew Member / Sales Associate
Dunkin Donuts
Providence, RI
05.2023 - 07.2024
- Facilitated efficient handling of customer orders at both counter and drive-thru to enhance overall service quality.
- Executed preparation of beverages and food items to uphold brand quality and consistency.
- Executed cash management operations to maintain financial accuracy and uphold safety standards.
Hostess
Amici Italian Grill
Covington, GA
02.2021 - 05.2023
- Assisted guests with greetings and seating arrangements. Managed waitlist effectively to optimize guest flow. Provided timely seating for parties to enhance customer experience.
- Addressed inquiries regarding wait times to enhance customer experience.
- Facilitated collaboration with servers and support staff to ensure seamless dining room operations.
Sales Associate
Family Dollar
Cranston, RI
02.2023 - 04.2023
- Facilitated customer inquiries regarding product information, pricing, and item location.
- Managed cash register operations and ensured accurate drawer balancing at shift completion.
- Managed inventory by stocking shelves, facing products, and ensuring a clean, organized store environment.
Education
High School Diploma -
Marietta High School
Covington, GASkills
- Assisted customers with inquiries and concerns to enhance satisfaction Supported client engagement initiatives to foster positive relationships Collaborated with team members to resolve issues efficiently
- Assisted in processing cash transactions and operating point-of-sale systems Supported team members in maintaining accurate cash registers Contributed to training new staff on cash handling procedures
- Assisted customers with product selection and recommendations Supported team in achieving sales goals through effective add-on suggestions Provided excellent service to enhance customer satisfaction
- Assisted in maintaining merchandise displays and organizing floor layouts Supported team members in recovering merchandise to ensure a tidy shopping environment Contributed to inventory management by restocking shelves as needed
- Assisted customers in fitting rooms by providing styling support Helped clients select outfits that enhance their personal style Supported team members in maintaining a welcoming environment for shoppers
- Achieved accurate inventory tracking and pricing verification to optimize stock management
- Collaborated with team members to achieve project goals Supported effective communication among colleagues to enhance workflow Maintained reliability in meeting deadlines and commitments
- Excelled in managing tasks within dynamic, fast-paced environments
Timeline
Cashier
Dunkin Dounuts
01.2026 - 03.2026
Sales Associate & Merchandising
Macy's
10.2024 - 01.2026
Sales Associate
Charlotte Russe
07.2024 - 10.2024
Crew Member / Sales Associate
Dunkin Donuts
05.2023 - 07.2024
Sales Associate
Family Dollar
02.2023 - 04.2023
Hostess
Amici Italian Grill
02.2021 - 05.2023
High School Diploma -
Marietta High School