NIMADWI MARWATI
Gianyar
Summary
Hard working individual, someone who is energetic and passionate about challenges in the work that i do. Thorough and responsible in completing a job. Professional and enthusiastic waitress with several years of experience serving food in busy dining establishments. Alert and agile, and able to communicate well with customers using English.
Overview
6
6
years of professional experience
Work History
Waitress
Black Sea Ubud
08.2023 - Current
- Cleaning restaurant area, dusting table, prepare table, silverware, glasswere, napkins.
- Great and escorting guests to the table
- Present menu and taking order ( ask about allergies)
- Inform customers abouy the day's specials
- Enter guests order into the system to enter the kitchen
- Make sure all orders are in accordance with the kitchen
- Serve food and drink orders, and make sure everyone get drinks and foods ordered.
- Carry dirty plates, glasses and silverwere to kitchen for cleaning
- Deliver checks and collect bill payments
- Provide excellent customer service to the guest
- Farewell to the guest
- Hard working individual, someone who is energetic and passionate about challenges in the work that i do.
- Thorough and responsible in completing a job.
- Professional and enthusiastic waitress with several years of experience serving food in busy dining establishments.
- Alert and agile, and able to communicate well with customers using English.
Food and Beverage Server
Sheraton New Orleans Hotel
New Orleans
05.2024 - 05.2025
- Handled customer complaints in a professional manner while maintaining composure under pressure.
- Served meals in a timely manner according to established guidelines.
- Processed payments from customers using the POS system.
- Checked back with guests to ensure satisfaction with their meals.
- Monitored guest consumption of alcohol to prevent intoxication levels in accordance with state laws.
- Took orders accurately and efficiently for food and beverages.
- Stocked service areas with supplies such as napkins, utensils, condiments, glassware.
- Ensured compliance with all health department regulations concerning food safety procedures.
- Performed opening side work duties such as filling salt shakers or rolling silverware into napkins.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Greeted guests and provided menus.
- Replenished buffet items as needed throughout the meal period.
- Prepared bills and processed credit card payments at the end of each shift.
- Suggested food and beverage items to customers based on their preferences.
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Communicated with kitchen staff regarding order details and special requests from guests.
Daily Worker Casual Waitress
Kutabex Hotel
07.2023 - 08.2023
- Greet and escorting guest to the table
- Present menu and taking order
- Serving food and beverage to the guest table
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Ensuring the food order is made correctly by kitchen staff and look presentable for guests
- Deliver checks and collect bill payments
- Farewell to the guest
Waitress
Parq Space Ubud
01.2023 - 08.2023
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware
- Inform customers about the day's specials
- Taking guests order
- Up-sell additional products when appropriate
- Enter guests orders into the system to enter the kitchen
- Make sure all orders are in accordance with the kitchen
- Serve food and drink orders. And make sure everyone gets drinks and foods as ordered.
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Provide excellent customer service to guests
- Farewell to the guest
Daily Worker Waitress
Parq Space Ubud
06.2022 - 12.2022
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware
- Inform customers about the day's specials
- Taking guests order
- Up-sell additional products when appropriate
- Enter guests orders into the system to enter the kitchen
- Make sure all orders are in accordance with the kitchen
- Serve food and drink orders. And make sure everyone gets drinks and foods as ordered.
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Provide excellent customer service to guests
- Farewell to the guest
Training Waitress
Tetirah Boutique Hotel
04.2019 - 11.2019
- Preparing silverwere, napkins, glassswere, for breakfast, lunch and dinner.
- Cleaning restaurant area
- Great and escort guests to their table
- Taking guests order and bring to kitchen
- Dusting the table. Make sure the table is clean
- Room service to the guests room
- Serving food and beverage to the guests table
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Farewell to the guests
Education
Diploma 1 - Food & Beverage Service
OTC Bali
Denpasar01.2022
Senior High School -
SMK Pariwisata Ganesha Ubud
Ubud01.2021
General English Course - Beginner
Campuhan Collage
01.2020
Junior High School -
SMP Negeri 4 Tegallalang
Tegallalang01.2018
General English Course
Bali International Language Programs
01.2018
Skills
- Menu presentation
- Effective communication
- Guest relations
Profile
N I M A D E D W I M A R W A T I, 03/31/03, 158cm, 51kg, Desa Taro, Kecamatan Tegallalang, Kabupaten Gianyar, Banjar Puakan, Bali, Female, Hindu, Indonesia, Single, 082144785321, Dwi Marwati, dwimarwatii_, madedwi03@icloud.com, Diploma 1 Food & Beverage Service, OTC Bali, Denpasar, Bali, 01/01/21, 12/31/22, Senior High School, SMK Pariwisata Ganesha Ubud, 01/01/18, 12/31/21, Junior High School, SMP Negeri 4 Tegallalang, 01/01/15, 12/31/18, General English Course, Bali International Language Programs, 2018, General English Course - Beginner, Campuhan Collage, 2020, Waitress, Black Sea Ubud, 08/12/23, Present, Cleaning restaurant area, dusting table, prepare table, silverware, glassware, napkins., Greet and escorting guests to the table., Present menu and taking order (ask about allergies)., Inform customers about the day's specials., Enter guests order into the system to enter the kitchen., Make sure all orders are in accordance with the kitchen., Serve food and drink orders, and make sure everyone gets drinks and foods ordered., Carry dirty plates, glasses and silverware to kitchen for cleaning., Deliver checks and collect bill payments., Provide excellent customer service to the guest., Farewell to the guest., Waitress, Parq Space Ubud, 01/01/23, 08/10/23, Greet and escort customers to their tables., Present menu and provide detailed information when asked (about portions, ingredients or potential food allergies)., Prepare tables by setting up linens, silverware., Inform customers about the day's specials., Taking guests order., Up-sell additional products when appropriate., Enter guests orders into the system to enter the kitchen., Make sure all orders are in accordance with the kitchen., Serve food and drink orders. And make sure everyone gets drinks and foods as ordered., Check dishes and kitchenware for cleanliness and presentation and report any problems., Deliver checks and collect bill payments., Carry dirty plates, glasses and silverware to kitchen for cleaning., Provide excellent customer service to guests., Farewell to the guest., Daily Worker Waitress, Parq Space Ubud, 06/01/22, 12/31/22, Greet and escort customers to their tables., Present menu and provide detailed information when asked (about portions, ingredients or potential food allergies)., Prepare tables by setting up linens, silverware., Inform customers about the day's specials., Taking guests order., Up-sell additional products when appropriate., Enter guests orders into the system to enter the kitchen., Make sure all orders are in accordance with the kitchen., Serve food and drink orders. And make sure everyone gets drinks and foods as ordered., Check dishes and kitchenware for cleanliness and presentation and report any problems., Deliver checks and collect bill payments., Carry dirty plates, glasses and silverware to kitchen for cleaning., Provide excellent customer service to guests., Farewell to the guest., Training Waitress, Tetirah Boutique Hotel, 04/30/19, 11/09/19, Preparing silverware, napkins, glassware for breakfast, lunch and dinner., Cleaning restaurant area., Greet and escort guests to their table., Taking guests order and bring to kitchen., Dusting the table. Make sure the table is clean., Room service to the guests room., Serving food and beverage to the guests table., Carry dirty plates, glasses and silverware to kitchen for cleaning., Farewell to the guests., Daily Worker Casual Waitress, Kutabex Hotel, 07/28/23, 08/20/23, Greet and escorting guest to the table., Present menu and taking order., Serving food and beverage to the guest table., Carry dirty plates, glasses and silverware to kitchen for cleaning., Ensuring the food order is made correctly by kitchen staff and look presentable for guests., Deliver checks and collect bill payments., Farewell to the guest., Class champion in senior high school (2018-2020), Member of Bem OTC Bali Denpasar, Member of Osis at Senior High School, Member of Osis at Junior High School
Timeline
Food and Beverage Server
Sheraton New Orleans Hotel
05.2024 - 05.2025
Waitress
Black Sea Ubud
08.2023 - Current
Daily Worker Casual Waitress
Kutabex Hotel
07.2023 - 08.2023
Waitress
Parq Space Ubud
01.2023 - 08.2023
Daily Worker Waitress
Parq Space Ubud
06.2022 - 12.2022
Training Waitress
Tetirah Boutique Hotel
04.2019 - 11.2019
Diploma 1 - Food & Beverage Service
OTC Bali
Senior High School -
SMK Pariwisata Ganesha Ubud
General English Course - Beginner
Campuhan Collage
Junior High School -
SMP Negeri 4 Tegallalang
General English Course
Bali International Language Programs