Nimci Gonzalez
Santa Fe,NM
Summary
Proven leader with experience at Sprouts Farmer Market, adept in customer relations and managing department operations. Excelled in enhancing service quality and streamlining inventory, significantly improving efficiency. Skilled in money handling and fostering team collaboration, I drive sales strategies and employee development to exceed performance goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Sprouts Farmer Market
10.2021 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Made schedules and managing the sales of my department.
- Received trucks and unloaded pallets.
- Made the orders of my department and the inventory.
Team Member
Target
04.2019 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Closed registers and counted the money.
Education
High School Diploma -
Capital High School
Santa Fe, NM05.2021
Skills
- Money Handling
- Customer Relations
- Product and service knowledge
- Managing department
- Employee Scheduling
- Sales Strategies
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Sprouts Farmer Market
10.2021 - 11.2023
Team Member
Target
04.2019 - 09.2021
High School Diploma -
Capital High School
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