Nina Driskell
Sevierville,TN
Summary
Dedicated professional with a strong focus on exceptional customer service and a proven ability to exceed client expectations. Skilled in managing high-volume interactions with professionalism and empathy. Committed to enhancing operational efficiency through meticulous attention to detail and recognized for reliability in delivering high-quality service.
Overview
4
4
years of professional experience
Work History
Professional Cleaner
Mountain Top
Sevierville, Tennessee
06.2026 - Current
- Assessed and addressed client cleaning requirements to ensure satisfaction.
- Maintained cleanliness across all areas, meeting established company standards.
- Verified compliance with company cleanliness standards through thorough inspections of completed work.
- Adhered to safety protocols, ensuring a secure working environment.
- Coordinated multiple tasks simultaneously to consistently meet strict deadlines.
- Reported maintenance issues to management for prompt resolution.
- Notified management of required repairs and updates to building operating systems.
Supervisor and Inspector
The Wilderness
Sevierville, Tennessee
03.2025 - 03.2026
- Directed team of 15 employees, fostering high productivity and quality standards.
- Supervised daily operations, enhancing workflow and coordinating team efforts to achieve operational goals.
- Monitored employee productivity, delivering constructive feedback and coaching to support professional growth.
- Implemented operational policies to improve efficiency and accuracy in workflows.
- Trained staff on safety protocols and proper equipment usage to enhance compliance.
- Oversaw inventory management, maintaining optimal stock levels across all products.
- Conducted regular staff meetings to address team concerns and streamline communication of updates.
- Resolved customer complaints promptly, ensuring high levels of satisfaction.
Inspector
Bear Camp
Pigeon Forge, Tennessee
01.2023 - 03.2025
- Documented inspection findings and promptly reported issues to management.
- Conducted visual inspections to identify potential hazards and suggested targeted areas for improvement.
- Reviewed maintenance logs to identify recurring issues and recommended actionable improvements.
- Developed comprehensive checklists for inspections to ensure thorough evaluations.
- Maintained accurate records of all inspections following established guidelines.
- Participated in safety meetings to discuss inspection outcomes and preventive measures.
- Collaborated with departments to troubleshoot issues and implemented effective corrective actions.
- Completed and submitted logs and paperwork in a timely manner.
Education
Mastering Luxury Hospitality - Fundamentals To Leadership
EDHEC
Sevierville, TN03-2026
Business Office Technology - Business Management
Lanier Technical College
Oakwood, GA06-2007
Skills
- Quality control
- Safety compliance
- Quality assurance
- Operational efficiency
- Daily operations oversight
- Task coordination
- Multitasking proficiency
- Time management
- Team leadership
- Training programs
- Problem resolution
- Guest management
- Guest relations
- Client satisfaction focus
- Effective communication
- Attention to detail
- Work ethic
- Room setup and breakdown
- Event management
- Daily operations oversight
Timeline
Professional Cleaner
Mountain Top
06.2026 - Current
Supervisor and Inspector
The Wilderness
03.2025 - 03.2026
Inspector
Bear Camp
01.2023 - 03.2025
Mastering Luxury Hospitality - Fundamentals To Leadership
EDHEC
Business Office Technology - Business Management
Lanier Technical College