Nina Foote
Medford
Summary
Dynamic professional with extensive experience at excelling in loan processing and relationship building. Proven track record in risk assessment and effective communication, consistently delivering exceptional customer experiences. Recognized for mentoring peers and driving product knowledge, ensuring compliance with industry standards while fostering strong client relationships.
Overview
23
23
years of professional experience
Work History
Member Service Representative
Rogue Credit Union
Ashland, OR
01.2023 - 03.2026
- Real Estate, Consumer and Business loan officer.
- Reviews and analyzes member's financial situation with the ability to provide education and solutions that meet the member needs.
- Consistently promotes member participation by effectively cross-selling credit union products and services.
- Assists members with their account and lending needs; including but not limited to opening memberships, consumer loans and account maintenance.
- Maintaining a member focused attitude with the belief in the Vision.
Real Estate Loan Officer/Processor/Remote
Oklahoma's Credit Union
Oklahoma City, OK
09.2021 - 11.2022
- Mortgage financial professional processing all types of mortgage applications internally and externally.
- Processing, underwriting, collecting and ordering all services from beginning to the end of loan.
- One out of two processors for the credit union managing a large pipeline.
- Back up Loan Originator during busy times.
- Knowledge provider, lead and mentor for Loan Originators.
Home Equity Production Coordinator II/Remote
Rogue Credit Union
Medford, OR
04.2020 - 08.2021
- Highly responsible, educated, self-driven individual who prepares closing disclosures and all loan documents.
- Works closely with front line, underwriting, appraisal companies, realtors and title companies.
- Responsible for coordinating the entire Home Equity Process from start to finish.
- Demonstrates excellent time management in a very high paced industry.
- Fully responsible for ordering all types of appraisals and reviewing.
- Ordering of title reports, review, reading and resolution.
Member Service Representative II
Rogue Credit Union
Medford, OR
07.2016 - 04.2020
- Staying current and making sure loan officers are current with lending systems, rules, regulations, policies, guidelines, procedures, products, services and best practices.
- Expert/Mentor/Trainer
- Extremely educated and knowledgeable Personal and Business officer with NMLS.
- Exceptional Service Provider that identifies member's need, appropriately suggesting products and services that are in the best interest of the members.
- Actively cross-selling products and services that are beneficial to the members.
- Review and analyze member's financial situations with confidently providing education and solutions.
- Maintaining the Mission of the Credit Union, Providing Exceptional Experiences that Build Mutually Beneficial Relationships.
- Mentor/Trainer
Personal Banker II
People's Bank of Commerce
Central Point, OR
01.2013 - 07.2016
- Consumer and Business Loan officer.
- Consumer Accounts, Trusts, IRAs, CDs, Conservatorships, Estates and all business accounts.
- Building strong customer relationships and rapport to fulfill all needs of client.
- Obtaining customers' trust and full banking relationship.
- Strong team building and team player.
- Operations/NMLS/Trainor
Universal Associate III (Lead Banker)
Umpqua Bank
Medford, OR
01.2003 - 01.2013
- New Accounts, business and consumer lending, real estate lending, sales, mentor, business relationship building, merchant vault lead and branch auditor.
- Operations/NMLS/Trainor
Education
Southern Oregon University
Ashland, ORSkills
- Loan processing
- Risk assessment
- Product knowledge
- Effective communication
- Problem solving
- Team collaboration
- Conflict resolution
- Banking operations support
- Relationship building
Accomplishments
Notary in the State of Oregon.
Timeline
Member Service Representative
Rogue Credit Union
01.2023 - 03.2026
Real Estate Loan Officer/Processor/Remote
Oklahoma's Credit Union
09.2021 - 11.2022
Home Equity Production Coordinator II/Remote
Rogue Credit Union
04.2020 - 08.2021
Member Service Representative II
Rogue Credit Union
07.2016 - 04.2020
Personal Banker II
People's Bank of Commerce
01.2013 - 07.2016
Universal Associate III (Lead Banker)
Umpqua Bank
01.2003 - 01.2013
Southern Oregon University