Nina Gaglio
Washington,MI
Summary
Dedicated sales and marketing professional with over 10 years of experience and a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Assistant Director of Operations
House Call Music LTD
Chicago, IL And Metro Detroit
02.2020 - 05.2024
- Managed a team of over 50 employees, ensuring optimal performance and adherence to company policies and standards.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Actively participated in recruitment efforts by screening candidates during interviews.
- Evaluated employee performance regularly through appraisals, providing constructive feedback for professional growth.
- Fostered a culture of continuous improvement within the organization by encouraging innovation among team members.
- Collaborated with the Director on marketing initiatives to increase brand awareness and drive sales growth.
- Planned seasonal recitals for over 300+ students in multiple states.
Territory Sales Manager- Chicago
Metagenics
Chicago, IL
10.2017 - 01.2020
- Increased sales revenue 32 percent by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Trained and mentored sales representatives in sales techniques and strategies.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Outside Sales Account Manager
HUM Nutrition
Chicago, IL
04.2015 - 11.2017
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Managed territory budget to support development of regional and territory leads.
- Built strong client rapport to establish diversified network of connections.
- Continuously updated personal skills and knowledge through participation in training programs, webinars, and self-directed learning to stay current with industry best practices.
- Tracked sales performance metrics closely, identifying areas for improvement and adjusting strategies accordingly.
Education
NBHWC - Certified Health Coach
The Institute For Integrative Nutrition
Online01.2010
RYT-500 Yoga Alliance Training - Yoga Therapy And Teacher Training
Yoga Alliance
Chicago, IL05.2006
Bachelor of Arts - Marketing
Columbia College Chicago
Chicago, IL05.2004
Skills
- A strong proficiency in Microsoft Office and CRM software, specifically Salesforce
- Experience in outside sales with an emphasis on health and wellness
- Experience analyzing sales and demographic data and activities
- Experience reporting and presenting on sales and data
- A strong ability to drive sales to a conclusion through persistence and follow-through
- Polished oral and written communication skills with an emphasis on customer service
Timeline
Assistant Director of Operations
House Call Music LTD
02.2020 - 05.2024
Territory Sales Manager- Chicago
Metagenics
10.2017 - 01.2020
Outside Sales Account Manager
HUM Nutrition
04.2015 - 11.2017
NBHWC - Certified Health Coach
The Institute For Integrative Nutrition
RYT-500 Yoga Alliance Training - Yoga Therapy And Teacher Training
Yoga Alliance
Bachelor of Arts - Marketing
Columbia College Chicago