Nina Golden
Lebanon
Summary
Self-motivated Territory Sales Manager with a 15 year background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
JPC EQUESTRIAN
Drums, PA
01.2025 - Current
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Territory Sales Manager
Tru Beauty Concepts
Warminster, PA
02.2021 - 11.2023
- Established strong relationships with key clients, boosting customer retention rates.
- Established and maintained over 250 accounts, while also expanding territory.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Account Executive
Mark Hershey Farms Inc.
Lebanon, PA
01.2017 - 01.2019
- Develop relationships with equestrian clients and provide individualized customer service to maintain longevity of accounts
- Input customer order details into system, accept payments and update accounts
- Identify potential customers and evaluate market potential
- Make actionable and insightful recommendations for new products, extensions or enhancements
- Use effective communication and interpersonal skills when meeting and speaking with clients, which promotes long-lasting relationships
- Formulate plans to expand business operations, growing territory from 1 ton to 22 tons a week
- Interact with prospects and ask questions to determine appropriate products and solutions to meet individual needs
- Recommend new and innovative products to customers based on nutritional interests and needs.
Executive Assistant
Diamond Toyota
Lebanon, PA
01.2013 - 01.2017
- Provided support to the GM, Sales, and Service Managers
- Schedule meetings, travel arrangements as needed
- Provide quality customer service
- Work in a professional environment.
Manager/Bartender Shift Manager
Bistro On The Green
Reading, PA
01.2007 - 01.2014
- Ensure club members are satisfied as well as serving customers in our fine dining room in a timely manner
- Demonstrating excellent customer service in a fast-paced environment.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Territory Manager
Stagg Medical
Reading, PA
01.2012 - 01.2014
- Established and maintained professional relationships with targeted physicians and medical staff
- Communicated effectively with peers and management
- Completed all administrative tasks in a timely manner
- Presented a professional sales image in all business matters.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Education
Associate of Arts - Business
Kutztown University of Pennsylvania
Kutztown, PASkills
- Account development
- Equine knowledge
- Marketing familiarity
- Product and service knowledge
- Relationship developement
- Inside and outside sales
- CRM Software
- Microsoft word / outlook/ 365/excel
- Territory Growth
- Business growth and retention
References
Upon request
Timeline
Inside Sales Representative
JPC EQUESTRIAN
01.2025 - Current
Territory Sales Manager
Tru Beauty Concepts
02.2021 - 11.2023
Account Executive
Mark Hershey Farms Inc.
01.2017 - 01.2019
Executive Assistant
Diamond Toyota
01.2013 - 01.2017
Territory Manager
Stagg Medical
01.2012 - 01.2014
Manager/Bartender Shift Manager
Bistro On The Green
01.2007 - 01.2014
Associate of Arts - Business
Kutztown University of Pennsylvania