Nina Golden
Lebanon
Summary
Self-motivated Territory Sales Manager with a 15 year background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
JPC EQUESTRIAN
01.2025 - Current
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Territory Sales Manager
Tru Beauty Concepts
02.2021 - 11.2023
- Established strong relationships with key clients, boosting customer retention rates.
- Established and maintained over 250 accounts, while also expanding territory.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Account Executive
Mark Hershey Farms Inc.
01.2017 - 01.2019
- Develop relationships with equestrian clients and provide individualized customer service to maintain longevity of accounts
- Input customer order details into system, accept payments and update accounts
- Identify potential customers and evaluate market potential
- Make actionable and insightful recommendations for new products, extensions or enhancements
- Use effective communication and interpersonal skills when meeting and speaking with clients, which promotes long-lasting relationships
- Formulate plans to expand business operations, growing territory from 1 ton to 22 tons a week
- Interact with prospects and ask questions to determine appropriate products and solutions to meet individual needs
- Recommend new and innovative products to customers based on nutritional interests and needs.
Executive Assistant
Diamond Toyota
01.2013 - 01.2017
- Provided support to the GM, Sales, and Service Managers
- Schedule meetings, travel arrangements as needed
- Provide quality customer service
- Work in a professional environment.
Manager/Bartender Shift Manager
Bistro On The Green
01.2007 - 01.2014
- Ensure club members are satisfied as well as serving customers in our fine dining room in a timely manner
- Demonstrating excellent customer service in a fast-paced environment.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Territory Manager
Stagg Medical
01.2012 - 01.2014
- Established and maintained professional relationships with targeted physicians and medical staff
- Communicated effectively with peers and management
- Completed all administrative tasks in a timely manner
- Presented a professional sales image in all business matters.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Education
Associate of Arts - Business
Kutztown University of Pennsylvania
Kutztown, PASkills
- Account development
- Equine knowledge
- Marketing familiarity
- Product and service knowledge
- Relationship developement
- Inside and outside sales
- CRM Software
- Microsoft word / outlook/ 365/excel
- Territory Growth
- Business growth and retention
References
Upon request
Timeline
Inside Sales Representative
JPC EQUESTRIAN
01.2025 - Current
Territory Sales Manager
Tru Beauty Concepts
02.2021 - 11.2023
Account Executive
Mark Hershey Farms Inc.
01.2017 - 01.2019
Executive Assistant
Diamond Toyota
01.2013 - 01.2017
Territory Manager
Stagg Medical
01.2012 - 01.2014
Manager/Bartender Shift Manager
Bistro On The Green
01.2007 - 01.2014
Associate of Arts - Business
Kutztown University of Pennsylvania
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