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Sales Associate | Remote | 800 To 1200 Weekly | No Experience

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Associate Principal Engineer

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With more than 10 years of work experience in IT working in a variety of branches of the technological area and diverse work environments and knowledge in technological infrastructure, systems development, DB administration, Automation and SCADA, I can be an integral part of any team. I also have solid experience in Distributed Control Systems, HMI, PLC's and SCADA, with the software: XSPOC, WONDERWARE, GALBA, OASYS, Cisco.
Experienced with providing technical support and troubleshooting for end-users. Utilizes problem-solving skills to diagnose and resolve issues efficiently. Track record of effective communication and customer service.

Driven Help Desk Support Specialist with a proven track record at Glory Global Solutions, achieving high first-contact resolution rates through expert network troubleshooting and exceptional problem-solving abilities. Excelled in building client relationships with empathetic communication, ensuring data security compliance, and enhancing ticket resolution efficiency. Skilled in both technical support and fostering team collaboration.

Proven Help Desk Support Specialist from Tennessee College of Applied Technology, excelling in network troubleshooting and fostering team collaboration. Achieved high first-contact resolution rates, demonstrating exceptional problem-solving abilities and empathy. Skilled in security protocols and help desk software, adept at ensuring data security compliance and enhancing customer support experience.

Professional with solid experience in providing technical support and resolving IT issues. Adept at troubleshooting, network management, and software installation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability in dynamic environments. Skilled in customer service, communication, and problem-solving, bringing both technical expertise and proactive approach to every challenge.

Experienced Service Desk and Help Desk Technician with expertise in software troubleshooting, Active Directory, and technical support. Skilled in tracking and documenting incidents, managing service desk teams, and providing friendly and patient customer service. Holds Security+ Certification and excels in working collaboratively while also being self-motivated.

Nina Hernandez

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Help Desk Support Specialist

Sales Manager

Sales Coordinator

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High School Diploma -

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Sales Manager

Sales Coordinator

Help Desk Support Specialist

High School Diploma -

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