Nina Kramer

Ensuring compliance with federal drug screening and breath alcohol testing standards. Supporting healthcare teams in delivering effective injury treatment through wound care, injections, vaccines, and phlebotomy.Achieving accurate billing through effective use of ICD-10 and CPT codes for procedures. Enhanced patient understanding through comprehensive education initiatives. Completing durable medical equipment orders

for insurance. Executes monthly CLIA emergency care bag drills, sustaining a 90 percent KPI performance. Securing a patient satisfaction rate consistently above 90 percent in clinical care services.Facilitates seamless clinic coverage through effective team collaboration. Enhancing operational efficiency by managing diverse tasks as needed. Contributes to overall team success by supporting various initiatives.

Oversaw clinical scheduling for catheterization procedures, ensuring efficient management of male and female patient appointments. Directed prescription processing and lab specimen handling to streamline operations. Facilitated patient education on procedures and dietary guidelines for optimal kidney and bladder health. Managed clinical inventory and coordinated scheduling of appointments and procedures. Prepared clinical surgical trays for providers and provided coverage in various clinical areas as required.

Enhanced high student engagement through effective curriculum implementation for front office and back office medical assistants. Enhanced student academic performance by promoting interpersonal skills in clinical environments. Cultivated professional demeanor and social skills among students. Drove hands-on skill development initiatives. Met educational goals through established deadlines. Strengthened critical thinking and collaboration to elevate educational outcomes. Facilitated hands-on training sessions to enhance students' clinical skills and competencies.

Led initiatives to enhance patient care processes through effective management of back-office operations. Oversaw delivery of clinical services, including phlebotomy, electrocardiograms, immunizations, and surgical assistance, resulting in improved patient outcomes. Developed a comprehensive inventory management system for clinic supplies, maximizing budget efficiency. Fostered strong patient relationships to facilitate discussions on care plans, significantly boosting patient satisfaction.

Facilitated efficient clinic operations by monitoring messages as front office triage liaison for over forty assisted and skilled nursing facilities. Streamlined processing of laboratory requisitions, prescriptions, and prior authorizations in alignment with Medicare and Medicaid standards. Enhanced patient care through effective management of electronic prescriptions and referrals. Delivered comprehensive front office and back-office support while guiding externs from diverse medical institutions. Contributed to students’ career readiness by evaluating their progress. Assisted providers in surgical procedures, enhancing patient outcomes. Optimized clinic supply management through regular inventories to meet monthly demands. Developed clinical skills as an extern at this site from May 2012 to June 2012.