Nina Lawnicki
Hampshire,IL
Summary
Results-driven Manager with extensive experience at ISACA, recognized for excellence in project management and fostering strong interpersonal relationships. Skilled in executing high-level global meetings and optimizing stakeholder engagement, leading to measurable process enhancements. As a Certified Meeting Professional (CMP), brings a detail-oriented approach to cross-functional collaboration, directly contributing to organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager, Global Meetings and Events
ISACA
Schaumburg, IL
07.2016 - Current
- Planned and managed high-level executive meetings and events for ISACA Executives, Board of Directors, and International Chapter Leaders.
- Managed logistics such as venue selection, catering services, audio and visual equipment setup and other necessary resources.
- Supported accurate financial recordkeeping by closely checking bills and approving payments.
- Identified areas for improvement in existing processes and developed solutions accordingly.
- Developed detailed agendas, coordinated travel arrangements and ensured smooth running of all aspects of the meeting or event.
- Managed communication between stakeholders throughout the planning process ensuring all parties are kept informed of progress made towards completion goals.
Executive Meeting Sales Manager
DoubleTree by Hilton Chicago/Oak Brook
Oak Brook, IL
08.2014 - 07.2016
- Identified potential customers, accounts and markets and cultivated relationships to achieve assigned revenue goal.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Supported sales team members to drive growth and development.
- Identified new markets for potential business opportunities.
- Collaborated with other departments within the hotel organization to promote sales initiatives.
Food and Beverage Manager
Hilton Chicago/Oak Brook Hills Resort
Oak Brook, IL
05.2014 - 09.2014
- Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
Training Coach / Restaurant Server
Ruth's Chris Steakhouse
SouthBarrington, IL
10.2008 - 05.2014
- Maintained high standards of customer service during high-volume work shifts, and fast-paced operations in a fine dining establishment.
- Trained new employees on restaurant procedures and hospitality skills.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Associate of Science - Business Administration
Elgin Community College
Elgin, IL05-2010
Skills
- Cross-functional teamwork
- Project management
- Time management
- Executive support
- Travel administration
- Meticulous attention to detail
- Interpersonal communication
- Logistics and schedule management
- Emotional intelligence
- Problem-solving abilities
Certification
- Certified Meeting Professional (CMP) - January 2019
- Certified Associate in Project Management (CAPM) - in progress
References
References available upon request.
Timeline
Manager, Global Meetings and Events
ISACA
07.2016 - Current
Executive Meeting Sales Manager
DoubleTree by Hilton Chicago/Oak Brook
08.2014 - 07.2016
Food and Beverage Manager
Hilton Chicago/Oak Brook Hills Resort
05.2014 - 09.2014
Training Coach / Restaurant Server
Ruth's Chris Steakhouse
10.2008 - 05.2014
Associate of Science - Business Administration
Elgin Community College
Similar Profiles
Shaun EutseyShaun Eutsey
Senior Software Engineer at IsacaSenior Software Engineer at Isaca
Garima SharmaGarima Sharma
Joint Secretary at ISACA New Delhi ChapterJoint Secretary at ISACA New Delhi Chapter
Heri Haroub MvulaHeri Haroub Mvula
Accountant at ISACA Tanzania ChapterAccountant at ISACA Tanzania Chapter