Nina Newton

Documented patient information and verified insurance details for accurate scheduling of appointments.

Ensured compliance with healthcare regulations to maintain data accuracy.

Optimized patient intake and scheduling processes, resulting in improved provider workflow.

Oversaw maintenance of precise medical records to ensure seamless daily office operations.

• Provided assistance to visitors and customers upon arrival, enhancing rapport and retention.
• Conducted training sessions for new staff on compliance standards and operational procedures.
• Supported new hires through mentoring, promoting a culture of growth and development.
• Addressed inquiries via phone, email, and in-person regarding hotel services and guest issues.

• Organized meetings to inform teams about departmental updates and encourage nurse participation.
• Delivered performance reviews with feedback to enhance nursing staff professional growth.
• Educated new nurses on techniques, standards of care, and safety procedures.
• Handled budget management to meet financial objectives without sacrificing patient care standards.