Nina Lajuana Scott
Fairburn,GA
Summary
Experienced Bus Attendant with years of experience supervising passengers on board, particularly travelers with special physical or mental needs. Promoted passenger safety during trips by enforcing established guidelines.
Overview
28
28
years of professional experience
1
1
Certification
Work History
School Bus Monitor
Gwinnett County Schools
07.2021 - 05.2023
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforce safety guidelines for passenger transportation to keep children safe and driver free of distraction.
Transit Operator
Gwinnett County Transit
11.2001 - 12.2020
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
- Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
- Supported company initiatives aimed at reducing environmental impact by practicing fuel-efficient driving techniques during daily operations.
- Followed all local traffic laws while operating various types of public transportation vehicles.
- Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
- Improved passenger satisfaction by providing timely and efficient transit services.
- Maintained accurate records of fares collected, mileage, and incidents for proper reporting.
- Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
- Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
- Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
- Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
- Coordinated with other transportation providers as needed to facilitate seamless connections between services for passengers'' convenience.
- Increased efficiency by utilizing GPS technology for real-time route adjustments based on traffic conditions or road closures.
- Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance.
- Prepared for emergencies by maintaining knowledge of emergency evacuation procedures and first-aid skills.
- Ensured cleanliness of transit vehicles by performing routine cleaning tasks both inside the cabin and exterior surfaces as needed.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Operated with safety and skill to avoid accidents and delays.
- Followed company policies and procedures and maintained compliance with standards.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Maintained clean and neat shuttle for passenger comfort.
- Transported customers to and from their destination
School Bus Driver
Gwinnett County Schools
08.1995 - 05.2000
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
- Executed proper and timely loading and unloading of passengers.
Education
No Degree - Business Administration
The School of Small Business Management
Atlanta, GA10.2000
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA06.1983
Skills
- Strong Work Ethic
- Respectfulness
- Patience and Empathy
- Child Supervision
- Verbal Communication
- Bus evacuation drills
- CPR Certified
- Background Checks
- Emergency Procedures
- Student safety
- Assertiveness
- Disability Awareness
- Special Needs Support
- Active Listening
- Student Engagement
- Student Supervision
- Behavior management techniques
Certification
Training and certified bus monitor
Timeline
School Bus Monitor
Gwinnett County Schools
07.2021 - 05.2023
Transit Operator
Gwinnett County Transit
11.2001 - 12.2020
School Bus Driver
Gwinnett County Schools
08.1995 - 05.2000
No Degree - Business Administration
The School of Small Business Management
High School Diploma -
Central Gwinnett High School
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