Nina T. Allen

• Greeted visitors warmly ensuring a positive experience
• Directed facility phone calls to appropriate divisions
• Entrance and exit monitoring - LOA Verification
• RFMS Management - Resident Trust Accounts
• Processing and invoicing of all facility and auxiliary patient services
• Weekly bank deposits and Withdrawals
• Accounts Payable and supporting vendor servicing
• Month End document processing

Admissions Coordinator

• Managed admission process for 103 bed sub-acute Skilled Nursing Facility.
• Insurance verification, insurance authorization and case management support processes.
• Securing and verifying patient information, demographics and past medical histories.
• Chart preparations, maintenance , audits and medical records support.
• Collections and billing office support

• Coordination in all aspects of Admissions and Case Management within a 120 bed sub-acute Skilled Nursing Rehabilitation Facility.
• Insurance verifications to include HMO, PPO, MCR, MCD, PFFS, primary and secondary insurance coverage.
• Managed Care authorizations, re-certifications, outliers, KEPRO Appeals processing and Case Management of insurance bases.
• Monthly statement generation, review and verification.
• Implementing A/R protocol to maintain above average collections.
• Front Office, business office functions and Customer Satisfaction Liaison.

• Multi Orthopedic/Surgical Practice Front Office duties included meeting and greeting, new patient registration, appointments and scheduling/maintenance of existing patient accounts.
• Responsible for all aspects of insurance verification, authorizations, chart preparation and medical documentation.
• Assistance to billing, collections, check in and check out positions and medical records.
• Additional support to all departments as requested.