An accomplished professional with extensive experience in managing initiatives targeting healthcare inequities. Expertise in employee engagement and feedback analysis has led to enhanced patient satisfaction and improved team retention through strategic mentoring and recognition programs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager of Culture and Belonging
Marshall Health Network, Inc
Huntington
09.2023 - Current
Oversees initiatives to address and improve inequities in the healthcare system and patient outcomes.
Addressed DEI issues to promote a more inclusive workplace.
Assisted in the development of various programs, facilitated trainings that promote Culture and Belonging.
Boosted team morale and retention through recognition programs and career development.
Refined services based on feedback to elevate patient satisfaction.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
To be a resource, establish relationships, listen to learn, and be a professional sounding board.
Education
Bachelor of Science - Exercise Science
Marshall University
Huntington, WV
12-2004
Skills
DEI program development
Cultural assessment
Employee engagement
Feedback analysis
Team leadership
Conflict resolution
Relationship building
Certification
Adverse Childhood Experiences (ACEs) Certification- My Education Resources & Solutions
Behavioral health Training Collaborative (Recidivism Prevention) Certification-West Virginia Department of Human Services Bureau for Behavioral Health
Affiliations
Tri-State Leadhership, Huntington, WV/ Joined in 2025
Usher board President of The Glorious Church of God in Christ, Huntington, WV, since 2009
Market Leader, Branch and Small Business Banking, Missouri/Arkansas at U.S. BANKMarket Leader, Branch and Small Business Banking, Missouri/Arkansas at U.S. BANK