Summary
Overview
Work History
Education
Skills
Timeline
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Nina Weaver

Roanoke Rapids,NC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

20
20
years of professional experience

Work History

Delivery Driver

Spark
05.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Personal Care Aide

Able Health Care
07.2023 - 09.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained clean, safe, and well-organized patient environment.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Dispatcher

AAA
03.2004 - 05.2023
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Closely monitored dispatch board to triage and prioritize over [Number] daily calls.

Education

High School Diploma -

Northwest Halifax High School
Littleton, NC

Skills

  • Payment Collection
  • Dispatch Communication
  • GPS Navigation
  • Quality Assurance
  • Shopping Orders
  • Attention to Detail
  • Data Entry
  • Data Collection
  • Paperwork Processing
  • Documentation
  • Patient Care
  • Patient Companionship
  • Basic Housekeeping

Timeline

Personal Care Aide

Able Health Care
07.2023 - 09.2023

Delivery Driver

Spark
05.2023 - Current

Dispatcher

AAA
03.2004 - 05.2023

High School Diploma -

Northwest Halifax High School

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Nina Weaver