Nina Works
Crawfordville,FL
Summary
I started as crew at Mcdonald's. After one month was given a manager position. I ran night shift for the first year. I then moved to day shift to become a department manager. I was assigned to our Guest Department. My duties included promotions, training, and all customer related issues. After 9 months my goal was to become a general manager, I was asked to be safety experience lead to learn to pass inspections to become a general manager. I would love an opportunity to discuss more of my experience. I do believe I would be a great new addition to your team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Department Manager
McDonald's
05.2023 - 09.2023
Department Manager
McDonald's
06.2022 - 02.2023
Department Manager
McDonald's
09.2018 - 06.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Education
High School Diploma -
Citrus High School
Inverness, FL05.1999
Skills
- Sales Expertise
- Work Planning
- Customer Service
- Proactive and Focused
- Team Building Leadership
- Willing to Learn
- Critical Thinking
- Goal Setting
Certification
Servsafe
Certificate number 19094333
Date of expiration 3/17/2025
References
Personal References
Steve Fox 352-201-7601
Chris Mathews 1-850-251-4503
Work References
Mike Parisi 1727-265-5626
Isaiah Gieck 1-716-777-6731
Timeline
Department Manager
McDonald's
05.2023 - 09.2023
Department Manager
McDonald's
06.2022 - 02.2023
Department Manager
McDonald's
09.2018 - 06.2022
High School Diploma -
Citrus High School
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