Nina Zhorzholiani
Brooklyn,NY
Summary
Very positive, friendly, reliable team player with strong organizational skills, providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
8
8
years of professional experience
Work History
Waitress
Lemongrass Brooklyn
04.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Sales Assistant
Sashka & Co
06.2023 - 03.2024
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
- Established rapport with customers using active listening and interpersonal skills.
Marketing Promotion Assistant
Gremi Wine
03.2019 - 01.2020
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Promotional Model
Ipqli-Georgian bread
02.2018 - 01.2019
- Engaged customers with friendly demeanor and extensive product knowledge
- Promoted and set up sales using communication and marketing abilities.
Cashier and waitress
Entree
01.2017 - 01.2018
- Welcomed customers and helped determine their needs
- Performed cash, card and check transactions to complete customer purchases.
Education
Food Protection Certificate -
03.2024
Masters's degree - Philology
University of Georgia
07.2021
Bachelor's degree - Public health
Tbilisi State Medical University
06.2017
Skills
- Payment processing knowledge
- Attention to Detail
- Positive working relationships
- Food handling safety
- Friendly and outgoing
- Dependable and honest
- Customer Needs Assessment
- Wine service
- Georgian
- English
Timeline
Waitress
Lemongrass Brooklyn
04.2024 - Current
Sales Assistant
Sashka & Co
06.2023 - 03.2024
Marketing Promotion Assistant
Gremi Wine
03.2019 - 01.2020
Promotional Model
Ipqli-Georgian bread
02.2018 - 01.2019
Cashier and waitress
Entree
01.2017 - 01.2018
Food Protection Certificate -
Masters's degree - Philology
University of Georgia
Bachelor's degree - Public health
Tbilisi State Medical University
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