Ninfa Reynoso
Scottsdale,AZ
Summary
Accomplished Billing Specialist with a proven track record at Billet Home Health, enhancing billing processes and maximizing reimbursement through meticulous claims management. A bilingual communicator, adept at supporting diverse client needs, and a critical thinker skilled in resolving billing inquiries. Demonstrates exceptional time management and reliability, ensuring efficient operations across multicultural environments.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Billet Home Health
01.2020 - Current
- Ensure prompt and professional completion of claims for payment to insurance providers
- Submit billing data electronically and via mail
- Process claims and address denials to maximize reimbursement for services
- Also, responsible for deploying, maintaining, and reporting on various programs
- Conduct Medicare and Medi-Cal reviews
- Take action on denied claims or unpaid patient bills
- Research and follow up on rejected and denied claims, handle billing inquiries, and process appeals
- Maintain billing software and record late payments, staying current with all insurance updates
Administrative Clerk
Women, Infants, and Children (WIC)
01.2017 - 01.2020
- Provided excellent customer service by addressing client concerns, demonstrating empathy and resolving problems on the spot
- Supported Spanish speaking clients
- Screened participants for eligibility based on their income information
- Informed clients about the Women, Infant and Children (WIC) program and answered relevant questions in person or via telephone
- Performed all general office tasks, such as creating new customer files, compiling and filing records, answering and making telephone calls, scheduling appointments, and operating all office equipment including computers, printers, copiers, and fax machines
Front Office Clerk
National Health Services
01.2015 - 01.2017
- Provided excellent customer service by welcoming patients, checking patients in for their appointments, answering inquiries and scheduling appointments
- Transcribed patient records and letters
- Maintained patient accounts by collecting patient fees, recording and updating personal and financial information and filing claims with insurance companies
- Translated for Spanish speaking patients when needed
- Worked collaboratively with colleagues to complete all assigned tasks
Education
Certified Professional Coder - Medical Billing And Coding
Arizona College of Nursing
1620 W Fountainhead PkwyAssociate of Business Administration -
Cerro Coso Community College
Ridgecrest, CA12.2017
Medical Billing Certification -
Antelope Valley Medical College
Lancaster, CA12.2005
Front Office Management Certification -
Caesar Chavez Adult School
Fresno, CA12.2004
General Education Development (GED) -
Cerro Coso Community College
Ridgecrest, CA12.1997
Skills
- Bilingual
- Fluent in written and verbal Spanish communication
- Effective communication
- Interpersonal skills
- Excellent time management
- Critical thinker
- Hardworking
- Highly reliable
Languages
Spanish
Native or Bilingual
Timeline
Billing Specialist
Billet Home Health
01.2020 - Current
Administrative Clerk
Women, Infants, and Children (WIC)
01.2017 - 01.2020
Front Office Clerk
National Health Services
01.2015 - 01.2017
Associate of Business Administration -
Cerro Coso Community College
Medical Billing Certification -
Antelope Valley Medical College
Front Office Management Certification -
Caesar Chavez Adult School
General Education Development (GED) -
Cerro Coso Community College
Certified Professional Coder - Medical Billing And Coding
Arizona College of Nursing