Virginia Ramon
Richmond,VA
Summary
Great in customer service and problem-solving, demonstrated at Choice Waste Services and Walgreens.I've excelled in high-stress situations, enhancing customer loyalty and streamlining pharmacy operations.Experienced with managing billing cycles and maintaining financial accuracy. Utilizes billing software to streamline processes and resolve discrepancies.
Overview
4
4
years of professional experience
Work History
Billing Specialist
Choice Waste Services
01.2022 - Current
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Responded to customer requests for services, and company information.
Pharmacy Technician
Walgreens
09.2020 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
High School Diploma -
Thomas Jefferson High School
Richmond, VASkills
- Customer Service
- Problem-solving abilities
- Customer Relations
- Customer service
- Customer engagement
- Bilingual
Timeline
Billing Specialist
Choice Waste Services
01.2022 - Current
Pharmacy Technician
Walgreens
09.2020 - 12.2022
High School Diploma -
Thomas Jefferson High School
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