Ninfa Sosa Merino
Bronx,NY
Summary
To obtain a employment as a medical biller and coder specialist to display exceptional communication,organizational and technical skills. Efficient professional in healthcare documentation boasts high productivity and the capability to complete tasks swiftly while maintaining accuracy. Skilled in medical coding, electronic health records management, and data analysis. Excel in organizational, communication, and problem-solving skills, ensuring seamless workflow and compliance with healthcare regulations.
Overview
9
9
years of professional experience
Work History
Registrar
New York Presbyterian-Medical Group
Eastchester, NY
07.2021 - Current
- Coordinated with insurance companies regarding payment verification processes prior to delivering treatment plans.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Reviewed patient records and assigned accurate codes for diagnoses and procedures.
- Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
- Entered coded data into electronic health record (EHR) systems.
Hostess/Personal Assistant to the Owner
Scalini Osteria
Bronxville, NY
10.2015 - Current
- Built positive relationships with other front-of-house and kitchen staff.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Provided menus to customers and answered questions regarding menu items.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved any customer complaints or issues quickly and professionally.
- Demonstrated strong interpersonal skills when interacting with customers.
FRONT DESK
County Animal Clinic
Yonkers, NY
02.2018 - 02.2019
- Greeted visitors and provided them with information about the company.
- Informed patients of financial responsibilities prior to rendering services.
- Assisted customers in completing paperwork for services rendered.
- Organized front desk operations including scheduling appointments and managing calendars.
- Entered insurance, demographics and health history into patient database.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Answered questions related to the organization's policies and procedures.
Office Clerk/Billing Specialist
Empress Ambulance
Nepperham, NY
01.2017 - 12.2018
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Resolved customer complaints promptly and professionally.
- Coordinated travel arrangements for office personnel.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Education
Medical Billing and Coding Certification -
Westchester Community college EOC
01.2019
Skills
- Dining room management
- Guest complaint resolution
- Check and cash payment processing
- Effective multitasking
- Registration processing
- Automated telephone systems
- Fluent in Spanish
- Oral and written communications
- Front office support
- Medical claims coding
- Insurance verification
- Coding error resolution
- Code assignment research
- HIPAA compliance
- Medical terminology
- Data entry
- Healthcare claim coding
Awardsandacknowledgements
120 hours of internship in Warburg Nursing Home, NHCWA for Medical Billing and Coding Specialist, # C101188
Timeline
Registrar
New York Presbyterian-Medical Group
07.2021 - Current
FRONT DESK
County Animal Clinic
02.2018 - 02.2019
Office Clerk/Billing Specialist
Empress Ambulance
01.2017 - 12.2018
Hostess/Personal Assistant to the Owner
Scalini Osteria
10.2015 - Current
Medical Billing and Coding Certification -
Westchester Community college EOC
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