Summary
Work History
Education
Skills
Timeline
Generic

Belicia Bonanno

Germantown,MD

Summary

Proven to excel in customer-facing roles, I leveraged effective multitasking and exceptional phone etiquette at Outback Steakhouse to enhance dining experiences. My ability to manage reservations and support staff efficiently resulted in smoother operations and positive customer feedback, showcasing my detail-oriented approach and empathy in every interaction.

Work History

Hostess

Outback Steakhouse
06.2023 - 11.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Seneca Valley High School
Germantown, Md.
06.2023

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Detail Oriented

Timeline

Hostess

Outback Steakhouse
06.2023 - 11.2023

High School Diploma -

Seneca Valley High School
Belicia Bonanno