Nino (Nutsa) Ninoshvili
South Amboy,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Resident Experience Coordinator
Equity Residential
New York, NY
08.2024 - Current
- Served as the main point of contact for resident inquiries, resolving issues promptly and professionally.
- Managed Section 8 and various NYC rent supplemental programs. Implemented procedures that enhanced the overall experience for prospects, residents, and team members.
- Implemented procedures that enhanced the overall experience for prospects, residents, and team members.
- Collaborated with property and maintenance teams to boost satisfaction and retention.
- Coordinated with vendors to schedule repairs and ensure timely service delivery.
- Conducted property inspections to maintain compliance with safety standards.
- Developed and maintained positive relationships with residents and community members.
- Conducted an audit that identified billing discrepancies and improved processes, resulting in increased building revenue.
- Planned resident events and engagement initiatives to foster a welcoming community.
- Maintained accurate records of resident interactions and service requests.
Leasing Consultant
Equity Residential
New York, NY
04.2023 - 08.2024
- Greeted potential tenants and provided information about the property.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Used conflict resolution skills to quickly resolve issues among residents.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Assistant Property Manager
Ranger properties
Long Island City, NY
06.2022 - 05.2023
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Detailed application requirements and answered questions from prospective tenants.
- Escalated critical issues to property manager to promote immediate resolution.
- Explained policies and procedures to tenants and enforced rules.
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action
Real Estate Agent
Crosstown Apartments Nyc
New York, NY
05.2020 - 06.2022
- Promoted apartments through advertisements, open houses and participation in multiple listing services.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Showed properties and explained features, value and benefits of available properties
- Managed real estate transactions from initiation to closing.
Quality Control Specialist
Evex Medical
Tbilisi, Georgia
09.2017 - 09.2019
- Monitored medical processes in hospitals to identify potential areas of improvement.
- Developed and implemented process control systems to ensure service quality.
- Maintained a safe work environment by following all safety regulations and guidelines.
- Investigated customer complaints related to medical service quality issues.
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
Insurance Claims Specialist
PSP Insurance
Tbilisi, Georgia
01.2015 - 09.2017
- Reviewed and processed medical insurance claims to ensure accuracy of information and compliance with established regulations.
- Analyzed patient records to determine eligibility for coverage, benefit levels, and other related matters.
- Developed strategies to improve customer service practices within the department.
- Provided guidance on medical reimbursement issues such as coding, claim forms, and fee schedules.
Medical Assistant Intern
Université catholique de Louvain
Brussels, Belgium
03.2013 - 11.2014
- Performed patient intake duties, including taking vital signs and medical histories.
- Assisted physicians with examinations and procedures.
- Ordered laboratory tests and scheduled appointments for patients.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Maintained accurate records of patient care services in accordance with established policies and procedures.
Education
Master of Public Health - Epidemiology
Tbilisi State Medical University
Tbilisi, Georgia06.2017
Bachelor of Science - Occupational Health And Environmental Technologies
Georgian Institute of Public Affairs
Tbilisi, Georgia06.2015
Bachelor of Science - Public Health
Université Catholique De Louvain
Belgium10-2013
Skills
- Customer service excellence
- Resident and client relations
- Team collaboration
- Organizational and time management skills
- Attention to detail
- Strong communication and presentation abilities
- Analytical thinking
- Technical proficiency in Microsoft Office, CRM software, Yardi, and MRI
- Property management knowledge, including leasing, resident engagement, and operations
- Self-motivation and reliability
Certification
- Licensed Real Estate Salesperson- 2020
Languages
English
Full Professional
French
Professional
Russian
Professional
Georgian
Native/ Bilingual
Timeline
Resident Experience Coordinator
Equity Residential
08.2024 - Current
Leasing Consultant
Equity Residential
04.2023 - 08.2024
Assistant Property Manager
Ranger properties
06.2022 - 05.2023
Real Estate Agent
Crosstown Apartments Nyc
05.2020 - 06.2022
Quality Control Specialist
Evex Medical
09.2017 - 09.2019
Insurance Claims Specialist
PSP Insurance
01.2015 - 09.2017
Medical Assistant Intern
Université catholique de Louvain
03.2013 - 11.2014
Master of Public Health - Epidemiology
Tbilisi State Medical University
Bachelor of Science - Occupational Health And Environmental Technologies
Georgian Institute of Public Affairs
Bachelor of Science - Public Health
Université Catholique De Louvain
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