Handle applications and requests for ATM, Debit and Credit cards efficiently. While also comparing pharmaceutical prices between companies outside of the network for lower rates. Refilling prescriptions as needed and also making outbound calls to ensure no refills would be needed.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Cashier
Scotchman
Wilmington, NC
12.2021 - 08.2022
Handling card and cash transactions, Stock items, Clean the store as needed throughout the day.
Customer Service Representative
VXI Global Solutions
Remote
12.2020 - 11.2021
Assist clients with their benefits, Handle disputes when needed, Check EBT balances.