Overview
Work History
Education
Skills
Timeline
Generic

Ninti Johnson

Wilmington,NC

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Sitel
Atlanta, GA
10.2022 - 02.2025
  • Handle applications and requests for ATM, Debit and Credit cards efficiently. While also comparing pharmaceutical prices between companies outside of the network for lower rates. Refilling prescriptions as needed and also making outbound calls to ensure no refills would be needed.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Cashier

Scotchman
Wilmington, NC
12.2021 - 08.2022
  • Handling card and cash transactions, Stock items, Clean the store as needed throughout the day.

Customer Service Representative

VXI Global Solutions
Remote
12.2020 - 11.2021
  • Assist clients with their benefits, Handle disputes when needed, Check EBT balances.

Education

High school diploma or GED - undefined

EA Laney High school

Skills

  • Cash Handling
  • POS
  • Sales
  • Cash register
  • Cash handling
  • Customer service
  • Time management
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills

Timeline

Customer Service Representative

Sitel
10.2022 - 02.2025

Cashier

Scotchman
12.2021 - 08.2022

Customer Service Representative

VXI Global Solutions
12.2020 - 11.2021

High school diploma or GED - undefined

EA Laney High school
Ninti Johnson