Niquanna Douglas
Williston,Florida
Summary
Driven Medical Assistant with a proven track record with Athena Stone at Steady Hand Phlebotomy Training adept in HIPAA compliance and offering compassionate care. Excelled in enhancing patient wellness through meticulous medical record management and effective patient care coordination. Demonstrates a strong ability to adapt and prioritize, ensuring high levels of patient satisfaction and care standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Athena Stone
Gainesville, FL
06.2024 - Current
- Sanitized, restocked, and organized medical equipment.
- Obtained medical history, medication information, symptoms, and allergies
- Fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Phlebotomist
Athena Stone
Gainesville, FL
02.2022 - Current
- Maintained a high level of accuracy in blood draw, labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Caregiver, Special Needs
Sunshine Group Home
Williston, FL
04.2015 - Current
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
Home Health Aide
Hene's Healthcare Agency
Gainesville, FL
12.2020 - 09.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Medical Assistant - Healthcare
Steady Hand Phlebotomy Training
Gainesville, FL06.2024
Certified Phlebotomy Technicians - Healthcare
Steady Hand Phlebotomy Training
Gainesville, FL02.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Reliable team player
- Compassionate
- Phlebotomy Techniques
- Specimens collection and processing
- Immunization Administration
- Patient Assessments
- Laboratory Specimen Collection
- Professionalism and Ethics
- Insurance Verification
- Maintaining confidentiality
- Appointment Setting
- Compassionate caregiver
- Patient Care Coordination
- Sterilization techniques
- Medical supply inventory
- Equipment Sterilization
- Complex Problem-Solving
- Trustworthy companion
- Adaptable
- Prioritizing stat orders
- Professional Bedside Manner
- Payment Collection
- Monitoring patient progress
- Emergency Response Preparedness
- Companionship and emotional support
- Emergency procedures understanding
- Dementia and Alzheimer's knowledge
- Feeding assistance expert
- Can preform SQ and IM injections
- Impeccable integrity
- Takes accountability
- Reliable
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- HHA - Home Health Aide
Timeline
Medical Assistant
Athena Stone
06.2024 - Current
Phlebotomist
Athena Stone
02.2022 - Current
Home Health Aide
Hene's Healthcare Agency
12.2020 - 09.2023
Caregiver, Special Needs
Sunshine Group Home
04.2015 - Current
Medical Assistant - Healthcare
Steady Hand Phlebotomy Training
Certified Phlebotomy Technicians - Healthcare
Steady Hand Phlebotomy Training