NIRMALA KOVINTHASAMY
Newark,DE
Summary
Proven track record in enhancing customer experiences and streamlining operations, demonstrated during tenure at SUBWAY® Restaurants. Expert in cash handling and customer service, achieving high accuracy levels and fostering supportive environments. Skilled in time management and building relationships, significantly contributing to team and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Cashier
SUBWAY®Restaurants
01.2016 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teacher
Seeds
01.2007 - 12.2012
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
No Degree - Servsafe Food Handler
National Restaurant Association
Chicago, IL06.2023
No Degree - Diploma in Special Education.
National Institute of Education
Srilanka01.2011
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer Relations
- Cash Register Operation
Timeline
Cashier
SUBWAY®Restaurants
01.2016 - 03.2018
Teacher
Seeds
01.2007 - 12.2012
No Degree - Servsafe Food Handler
National Restaurant Association
No Degree - Diploma in Special Education.
National Institute of Education
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