Shalini Makati

Jersey City,NJ

Summary

Creative Business Owner with exceptional background spent in beauty industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringin years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

years of professional experience

Work History

Business Owner

4 Sis Nail Bar

06.2015 - 07.2018

Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Evaluated suppliers to maintain cost controls and improve operations.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Offered advice and recommended products to improve and maintain nails.
Followed proper safety and sanitation guidelines while performing nail services.
Provided clients with advice and education on best nail care practices.
Cleaned and sanitized tools and equipment before each client.
Executed pedicures and manicures using professional quality products and tools.

Beauty Sales Associate

JCPenney

11.2022 - 05.2023

Developed strong rapport with customers and created positive impression of business.
Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
Recommended complementary purchases to customers, increasing revenue.
Increased beauty product sales by providing personalized consultations and recommendations to clients.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided exceptional services and pleasant shopping experiences to retail customers.
Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.

Education

Associate of Arts - Studio Arts

St Andrew's Collage of Arts

Mumbai, India

Skills

Product Knowledge
Computer Proficiency and Microsoft Office
Cash Handling
Asset Protection
Building Customer Loyalty
Brand Promotion
Special Order Coordination

Training and coaching
Client Checkout
Safety Inspections
Nail Care and Shaping
Time Management
Nail Extensions

Accomplishments

my business : 4 sis nail bar

about my business, it was a creative nails and spa studio with many different varieties of services for customers.

some of my clients were celebrities as my work was creative, unique, great quality and satisfactory for the clients.

some celebrities ive worked with :

Sonam kapoor
Kareena Kapoor
Vidya Balan
Sadiya Siddqui
Pakkhi Hegde

many more

I've taken a course of specialists in eyelashes, with a certificate for the course.

microblading course under, Phibrows academy

got the certification of specialist in microblading
certified microblading artist
worked under professional masters
worked over 50+ clients, all satisfied

Esthetiction - Brow artist

Timeline