Niroshan Somasundaram
Carrollton,TX
Summary
Goal-driven Assistant Sales Manager with success in leading effective sales teams. Skilled in developing strategic plans that increase customer engagement and overall sales. Strengths include team leadership, relationship building, and negotiation skills. Previous work led to improved sales processes, increased team productivity, and heightened customer satisfaction levels.
Overview
17
17
years of professional experience
Work History
Assistant Sales Manager
Malabar Gold and Diamonds
Frisco, Texas
06.2024 - 05.2025
- Supported Store Manager in daily operations, inventory management, and staff training initiatives.
- Analyzed sales data to uncover trends and identify improvement opportunities.
- Promoted brand loyalty programs and marketing initiatives to enhance customer engagement.
- Trained new sales staff on product knowledge and sales techniques for effective performance.
- Assisted sales professionals in finalizing customer sales and resolving escalated concerns.
- Opened and closed store as required to ensure operational continuity.
Senior Sales Executive
Malabar Gold and Diamonds
Frisco, Texas
06.2023 - 07.2024
- Cultivated strong customer relationships through personalized service and product knowledge.
- Negotiated contracts with clients, achieving profitability targets while ensuring client satisfaction.
- Investigated customer complaints regarding product quality or service delivery.
Team Leader
Nithyakalyani Jewellery
Wellawatta, Sri Lanka
01.2017 - 02.2023
- Oversaw sales and inventory operations, ensuring accurate cash receipts and quality customer service.
- Planned and executed CSR projects to achieve corporate social responsibility objectives.
- Conducted weekly staff meetings to review project updates and address challenges.
- Facilitated brainstorming sessions to generate innovative solutions for operational issues.
Senior Sales Executive
Nithyakalyani jewellery
Wellawatta, Sri Lanka
01.2014 - 01.2017
- Led and motivated sales teams to consistently achieve sales objectives.
- Possessed strong understanding of various jewelry types, including diamonds, precious gems, and gold.
- Delivered exceptional customer service throughout entire sales process.
Sales Executive
Nithyakalyani Jewellery
Wellawatta, Sri Lanka
01.2012 - 01.2014
- Provided exceptional, personalized customer service to all store visitors.
- Demonstrated comprehensive knowledge of jewelry products, pricing, and services.
- Cultivated relationships with key industry contacts by attending relevant events.
Cashier
Nithyakalyani Jewellery
Wellawatta, Sri Lanka
01.2009 - 01.2012
- Handled customer transactions with precision and efficiency.
- Provided exceptional customer service to enhance client satisfaction.
- Operated cash register and POS system for cash, check, and credit card payments.
- Maintained accurate cash register balances to ensure financial integrity.
Sales Assistant
Nithyakalyani Jewellery
Wellawatta, Sri Lanka
01.2008 - 01.2009
- Engaged with customers in a professional manner to facilitate product selection.
- Provided detailed product information and pricing to enhance customer experience.
- Created visually appealing displays to promote products effectively.
Education
High School Diploma -
ESoft Metro Campus
Colombo04-2019
Skills
- Sales analysis and inventory management
- Customer engagement and relationship management
- Cross-selling strategies
- Staff training and team leadership
- Time management and project coordination
Timeline
Assistant Sales Manager
Malabar Gold and Diamonds
06.2024 - 05.2025
Senior Sales Executive
Malabar Gold and Diamonds
06.2023 - 07.2024
Team Leader
Nithyakalyani Jewellery
01.2017 - 02.2023
Senior Sales Executive
Nithyakalyani jewellery
01.2014 - 01.2017
Sales Executive
Nithyakalyani Jewellery
01.2012 - 01.2014
Cashier
Nithyakalyani Jewellery
01.2009 - 01.2012
Sales Assistant
Nithyakalyani Jewellery
01.2008 - 01.2009
High School Diploma -
ESoft Metro Campus
Similar Profiles
Rohini RameshRohini Ramesh
Deputy Manager - Legal at Malabar Gold and Diamonds LimitedDeputy Manager - Legal at Malabar Gold and Diamonds Limited
Pooja PrakashPooja Prakash
Customer Relation Executive & Front Desk Executive at Malabar gold and diamondsCustomer Relation Executive & Front Desk Executive at Malabar gold and diamonds
Suhail T MSuhail T M
Junior accountant at Malabar Gold and DiamondsJunior accountant at Malabar Gold and Diamonds
Jeremiah NewmanJeremiah Newman
Laborer at USA ErosionLaborer at USA Erosion
Travisa DessasoreTravisa Dessasore
Owner/Operator/Pastry Chef at T’s Tasteful TreatsOwner/Operator/Pastry Chef at T’s Tasteful Treats