Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nirvair Kang

Staten Island,NY

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Manager of Operations

Amboy Superstar Convenience Inc
Staten Island, NY
10.2020 - Current
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Negotiated contracts with vendors for services necessary for daily operations.
  • Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
  • Engaged with existing and potential clients to gain insight into needs.

Retail Sales Associate

Nelson Corner Foodmart Inc
Staten Island, NY
01.2017 - 10.2020
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.

Travel Consultant

Blue Diamond Fly
Manhattan, NY
07.2015 - 02.2019
  • Provided customers with detailed information about travel destinations and packages.
  • Developed customized travel plans to meet customer needs and preferences.
  • Assisted customers in making changes to existing itineraries or canceling trips.
  • Collaborated with airlines, hotels and other vendors to ensure best rates for customers' trips.
  • Monitored competitors' prices and offerings to maintain competitive edge in the market.
  • Helped clients achieve lowest fairs fares and minimize risks of penalties.

Education

High School Diploma -

Susan E Wagner High School
Staten Island, NY
06-2012

Skills

  • Understanding Of Customers' Needs
  • Workflow Optimization
  • Business Planning And Strategy
  • Maintaining Inventory
  • Safety Compliance

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

Timeline

Manager of Operations

Amboy Superstar Convenience Inc
10.2020 - Current

Retail Sales Associate

Nelson Corner Foodmart Inc
01.2017 - 10.2020

Travel Consultant

Blue Diamond Fly
07.2015 - 02.2019

High School Diploma -

Susan E Wagner High School
Nirvair Kang