Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nisa Bashir

Chicago,Il

Summary

Dynamic Pricing Manager with a proven track record at LIGHTHOUSE TRADING, excelling in cross-functional collaboration and product pricing. Demonstrated ability to enhance customer satisfaction and revenue growth by overhauling pricing strategies. Skilled in problem-solving and multitasking, consistently recognized for outstanding performance and teamwork.

Overview

7
7
years of professional experience

Work History

Pricing Manager

LIGHTHOUSE TRADING
09.2021 - 03.2023
  • Analyzed customer data to develop targeted pricing strategies for improved customer satisfaction and revenue growth.
  • Reduced operational costs by identifying inefficiencies in current pricing systems and processes.
  • Negotiated contracts with suppliers/vendors for cost-effective procurement, reducing operational expenses.
  • Improved company market share by adjusting prices based on market dynamics and customer demand patterns.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts with clients.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Order Fulfillment Associate

Amazon MKE2
05.2021 - 08.2021
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Followed SOPs to avoid mix-ups and damages to orders.
  • Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.
  • Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

Data Entry Clerk

Kemaman Metal Scrap Sdn Bhd
12.2017 - 08.2019
  • Verified data by cross-checking with original documents.
  • Reviewed documents for accuracy before inputting information.
  • Updated databases with new information in a timely manner.
  • Supported team by completing data entry tasks as assigned.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Improved data accuracy by meticulously reviewing and updating customer information.
  • Followed established procedures to enter and process data correctly.
  • Completed data entry tasks with accuracy and efficiency.

Cashier

Kitaran Nadi Sdn Bhd
10.2015 - 11.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Sekolah Menengah Kebangsaan Al-amin
Terengganu Malaysia
01-2017

Skills

  • Cross-functional collaboration
  • Product pricing
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Detail-oriented

Languages

English
Full Professional
Malay
Native or Bilingual
Hindi
Limited Working
Indonesian
Professional Working
Burmese Arakhani
Professional Working

Timeline

Pricing Manager

LIGHTHOUSE TRADING
09.2021 - 03.2023

Order Fulfillment Associate

Amazon MKE2
05.2021 - 08.2021

Data Entry Clerk

Kemaman Metal Scrap Sdn Bhd
12.2017 - 08.2019

Cashier

Kitaran Nadi Sdn Bhd
10.2015 - 11.2017

High School Diploma -

Sekolah Menengah Kebangsaan Al-amin
Nisa Bashir