Nisa Davis
Washington,DC
Summary
Detail-oriented Associate Team Leader with relevant background in team management, project coordination, workflow optimization, and process improvement. Proven ability to manage multiple priorities while delivering exceptional service. Current work impact includes improved team productivity, streamlined processes and enhanced interdepartmental cooperation.
Overview
3
3
years of professional experience
Work History
Associate Team Leader
Whole Foods Market
Riverdale Park, Maryland
08.2023 - Current
- Demonstrates comprehensive procedural, product, and merchandising knowledge to maintain operational excellence.
- Develops schedules aligned with labor targets, sales goals, holidays, and production planning requirements.
- Delivers exceptional customer service, prioritizing resolution of customer concerns and questions.
- Fosters a positive work environment by emphasizing team morale, trust, and mutual respect.
- Recruits, trains, develops, and motivates team members, reducing turnover and building a high-performance team.
- Provides high-quality service by addressing customer needs, resolving complaints, and ensuring satisfaction.
- Coordinates daily operations, including scheduling, to streamline efficiency and improve workflows.
- Supports team initiatives to enhance productivity and overall customer experience.
- Consistently recognized for exceeding service expectations and maintaining a professional demeanor.
Order Writer
Whole Foods Market
Washington, District Of Columbia
08.2021 - 08.2023
- Maintained accurate and updated order guides with emphasis on never-outs and promo items
- Generated purchase orders based on forecasted demand and current stock levels
- Monitored open purchase orders/ daily transfers, and completed credit requests as necessary
- Relayed global and regional updates to the team promptly and succinctly
- Participated in weekly production planning meetings
- Regulated weekly par-batch production logs based on product movement and promotions
- Completed monthly and quarterly inventory counts with consistent and on-target totals
Education
High School Diploma -
Paul International High School
Washington, District Of Columbia06-2017
Skills
- Customer Service and Problem Resolution
- Scheduling and Workflow Coordination
- Leadership and Team Development
- Operations and Expense Management
- Production Planning and Execution
- Merchandising and Planogram Compliance
- Data Entry and Record Management
- Proficiency with Modern Office Technology
Timeline
Associate Team Leader
Whole Foods Market
08.2023 - Current
Order Writer
Whole Foods Market
08.2021 - 08.2023
High School Diploma -
Paul International High School