Nisarg Nayak
Cumming,GA
Summary
Proven track record at Walmart, excelling in customer service and inventory management. Demonstrated problem-solving abilities and expertise in Microsoft Excel, enhancing store efficiency and customer satisfaction. Skilled in active listening and critical thinking, achieving increased loyalty through effective dispute resolution.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Walmart
11.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Stocking Associate
Walmart
11.2021 - 11.2022
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Education
Associate Of Applied Science - Computer Programming
Gwinnett Technical College
Lawrenceville, GAHigh School -
SS Patel School of Science And Commerce
Gujarat, India03.2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Microsoft Excel
- Microsoft PowerPoint
- Accounting
- Inventory Management
Accomplishments
- I was awarded the associate of the month badge by store manager in January, 2022
- I was awarded the associate of the month trophy by store manager in May, 2022
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
English
Professional Working
Timeline
Customer Service Representative
Walmart
11.2022 - Current
Stocking Associate
Walmart
11.2021 - 11.2022
Associate Of Applied Science - Computer Programming
Gwinnett Technical College
High School -
SS Patel School of Science And Commerce
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