Nisha Story
Fort Wayne,IN
Summary
Results-driven department leader with a proven track record in streamlining operations and enhancing productivity. Skilled in crisis management and team development, contributing to significant cost reductions and improved workflow.
Professional leader with extensive experience in managing department operations. Proven ability to drive significant improvements through strategic planning and process optimization. Highly reliable, adaptable, and focused on team collaboration to achieve outstanding results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Large Commercial Department Lead
WaterFurnace International
Fort Wayne, IN
09.2012 - Current
- Streamlined departmental workflows to enhance operational efficiency and improve productivity.
- Led cross-functional teams in executing strategic initiatives to exceed organizational goals.
- Mentored staff on best practices and industry standards, fostering professional development and skill enhancement.
- Implemented process improvements that reduced costs and optimized resource allocation across projects.
- Facilitated training sessions for new team members, ensuring adherence to safety protocols and operational guidelines.
- Monitored inventory levels and coordinated supply chain logistics, ensuring timely delivery of products to clients.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
- Coordinated efforts among team members during times of change or crisis management situations.
- Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
- Communicated with managers of other departments to maintain transparency.
- Frequently inspected production area to verify proper equipment operation.
Education
High School Diploma -
Literacy Alliance
Fort Wayne, IN 03-2011
Skills
- Documentation
- Team development
- Verbal and written communication
- Strategic planning
- Task delegation
- Department collaboration
- Equipment maintenance
- Staff training
- Crisis management
- Multitasking strength
- Team management
- Team Training
- Inventory coordination
- Rules and regulations
- Training and mentoring
- Strategies and goals
- Scheduling
- Problem-solving
- Training and development
- Operations management
- Team leadership
- Adaptability and flexibility
- Decision-making
- Conflict de-escalation
- Relationship building and management
- Work planning and organization
- Team building
Certification
- Licensed Fork lift - March 2023 - March 2026
Timeline
Large Commercial Department Lead
WaterFurnace International
09.2012 - Current
High School Diploma -
Literacy Alliance