Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nishan Humagai

Palmyra,PA

Summary

Proven customer service expert from Walmart, adept in cash handling and fostering customer loyalty. Demonstrated ability to resolve complaints with empathy, achieving high satisfaction levels. Known for reliability and maintaining composure in high-pressure situations, significantly enhancing the shopping experience.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Walmart
05.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Answered product questions using knowledge of sales and store promotions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Education

Associate of Science - Rad Tech

Harrisburg Area Community College
Harrisburg, PA
06-2027

High School Diploma -

Palmyra Area High School
Palmyra, PA
06-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Guest services
  • Customer focus
  • Cash handling expertise

Languages

Nepali
Full Professional

Timeline

Customer Service Cashier

Walmart
05.2023 - Current

Associate of Science - Rad Tech

Harrisburg Area Community College

High School Diploma -

Palmyra Area High School

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Nishan Humagai