Summary
Overview
Work History
Education
Skills
References
Timeline
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Nishauna ONeil Shaw

Saint Ann,MO

Summary

Proven Pharmacy Technician Representative with a track record of ensuring compliance and high standards of pharmacy operations at Express Scripts. Expert in prescription filling and drug interaction monitoring, demonstrating exceptional problem-solving skills. Achieved significant improvements in labeling accuracy and patient confidentiality, contributing to enhanced pharmacy efficiency and safety.

Overview

11
11
years of professional experience

Work History

Pharmacy Technician Representative

Express Scripts
Berkeley, MO
09.2020 - Current
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Compounded sterile products following established procedures for compounding hazardous drugs.
  • Conducted medication therapy management sessions under the guidance of a pharmacist.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Filled bottles with prescribed medications and typed and affixed labels on containers.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Maintained proper storage and security conditions for drugs.
  • Checked the accuracy of information entered into computer systems prior to dispensing medications.

Store Associate

Aldi Foods
Deerfield Beach, FL
03.2016 - 08.2020
  • Recommended, selected and located merchandise based on customer desires.
  • Bagged or packaged purchases and wrapped gifts.
  • Addressed customer questions and concerns regarding products and services.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Conducted price checks and updated pricing information as needed.
  • Reconciled daily sales transactions against cash registers totals.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Answered telephone to give callers store information and look up order details.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Placed special orders or called other stores to find desired items.
  • Assisted with loading and unloading deliveries from vendors.
  • Verified accuracy of promotional signs within store environment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered incoming calls regarding product inquiries or orders.
  • Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
  • Assisted customers with product selection, pricing and availability.
  • Addressed customer complaints in a professional manner.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Housekeeping Room Attendant

Boca Raton Resort & Beach Club
Boca Raton, FL
11.2013 - 03.2016
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Communicated effectively with team members about daily assignments and task progress.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Responded promptly to guest requests for additional supplies or services.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
  • Stocked linen closets with appropriate supplies for housekeeping staff use.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Provided guests with information on hotel services and room features.
  • Identified needs of customers promptly and efficiently.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.

Education

Some College (No Degree) - Nursing

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ

Skills

  • Pharmacy ethics
  • Prescription filling
  • Patient confidentiality
  • Drug interaction monitoring
  • HIPAA compliance
  • Labeling accuracy
  • Labeling prescriptions
  • HIPAA
  • Verifying orders
  • Problem-solving skills

References

References available upon request.

Timeline

Pharmacy Technician Representative

Express Scripts
09.2020 - Current

Store Associate

Aldi Foods
03.2016 - 08.2020

Housekeeping Room Attendant

Boca Raton Resort & Beach Club
11.2013 - 03.2016

Some College (No Degree) - Nursing

Maricopa Community Colleges, Rio Salado Community College

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Nishauna ONeil Shaw