Nishma Karki
Hayward,CA
Summary
Banking professional with experience in relationship management, sales, and customer service within fast-paced financial environments. Known for building strong client relationships, consistently meeting goals, and creating positive, trust-based experiences. Brings a practical and personable approach to understanding financial needs and delivering solutions that support long-term client success.
Overview
5
5
years of professional experience
Work History
Client relationship Consultant
US Bank
Union City, California
10.2025 - Current
- Build strong relationships with clients by understanding financial goals and offering tailored solutions
- Assist with account opening, transactions, and day-to-day banking needs while ensuring accuracy and compliance
- Consistently meet and exceed sales and service goals through proactive engagement
- Partner with internal teams to provide well-rounded financial support
- Support clients with digital banking tools to improve convenience and accessibility
Senior Relationship Banker
BMO Harris Bank
Fremont, California
04.2023 - 12.2024
- Promoted based on consistent performance and ability to exceed goals
- Managed relationships with a portfolio of clients, improving retention and satisfaction
- Conducted financial needs assessments and recommended appropriate banking solutions
- Processed loan applications and gathered required documentation
- Trained and supported junior team members to improve service delivery and performance
- Participated in weekly sales meetings to discuss progress towards goals, challenges faced.
- Built positive and productive customer connections to drive consistent sales.
Relationship Banker
Bank of the West
Fremont, California
07.2021 - 04.2023
- Built long-term client relationships through personalized service and consistent follow-up
- Identified customer needs and recommended relevant banking products and services
- Assisted with account servicing, transactions, and client inquiries
- Contributed to branch sales goals through strong client engagement
- Resolved customer issues and concerns promptly and effectively.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
Education
Bachelor of Science - Business Administration And Finance
California State University, East Bay
Hayward, CA12-2026
Skills
- Relationship management
- Client interaction
- Sales strategies
- Revenue forecasting
- Financial Solutions
- Problem resolution
- Customer service
- Communication
Languages
Nepali
Full Professional
Timeline
Client relationship Consultant
US Bank
10.2025 - Current
Senior Relationship Banker
BMO Harris Bank
04.2023 - 12.2024
Relationship Banker
Bank of the West
07.2021 - 04.2023
Bachelor of Science - Business Administration And Finance
California State University, East Bay