Maria A Carrizales
Beeville,Tx
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
12
12
years of professional experience
Work History
Receptionist
Crossroads Veterinary Clinic
08.2015 - Current
- Company Overview: Nexus Veterinary Specialists Victoria, Texas
- Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols
- Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures
- Completed admission records, including statements made by client concerning patient's problems and history
- Organized, labeled and restocked supplies and pet food
- Prepared and labeled medications sent home with patient and informed client of administration techniques
- Prepared and reviewed records and consent forms
- Strategically scheduled patient appointments to maintain workflows
- Retrieved requested files and delivered to appropriate personnel
- Entered information into computer databases
- Reviewed files to check for complete and accurate information
- Destroyed files and materials upon request
- Looked up information with computer programs
- Scanned and filed forms and Scanned incoming documentation
- Pulled patient charts for upcoming appointments
- Kept department clean, organized and professional
- Nexus Veterinary Specialists Victoria, Texas
Receptionist
South Texas Veterinary Clinic
09.2013 - 08.2015
- Verified details of transactions, including funds received and total account balances
- Opened and assigned new client accounts
- Researched and resolved billing and invoice problems
- Updated patient accounts and information on a daily basis
- Managed incoming and outgoing calls for busy medical office
- Scheduled and confirmed appointments for entire management team
- Standardized department filing system to increase efficiency
- Handled and processed confidential patient information
- Educated the public about diseases that can be spread from animals to humans
- Administered anesthetics during surgery and monitored effects
- Assisted veterinarians in examining animals
- Monitored animals' recovering from surgery and notified veterinarians of any changes
- Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures
- Restrained animals during veterinary procedures
- Treated sick or injured animals by prescribing medication, setting bones, dressing wounds, or performing surgery
- Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Some College (No Degree) - Cosmetology
Coastal Bend College
Beeville, TXSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Crossroads Veterinary Clinic
08.2015 - Current
Receptionist
South Texas Veterinary Clinic
09.2013 - 08.2015
Some College (No Degree) - Cosmetology
Coastal Bend College
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