Niuosha Karimi
Walnut Creek
Summary
Experienced with solid background in foodservice and delivering friendly, prompt service to customers. Dedicated professional with extensive experience in retail and hospitality, recognized for achieving top sales performance. Strong expertise in customer service and team collaboration, consistently creating positive dining experiences. Proficient in financial management and maintaining an efficient operational environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Srever
Limon
Walnut Creek
12.2022 - 02.2026
- Recognized as top employee for selling premium shelf products
- As a responsible waitress make sure to reach daily sales of special alcohol beverages and special dishes
- Having knowledge about restaurant menus and ingredients to be able to advise customers to select best choice possible based on their food restrictions and desires
- Explained menu items, describing ingredients and cooking methods upon request.
- As a server having effective communication and the right manner with guests, managers, colleagues, and the kitchen
- Created a welcoming and positive environment to our guest dine-in experience
Server leader
Galpao Gaucho Brazilian Steak House
Walnut Creek
12.2019 - 12.2022
- Conduct and organized private parties as a server leader
- Served 65+ private parties and made sure of customer convenience and satisfaction by providing the best customer service
- Consistently ensure reaching the monthly goals of selling beverages and special wines
- Trained staff with food and beverage knowledge
- Resolved guest concerns promptly to maintain a positive atmosphere.
Server
Kabob House
Walnut Creek
03.2016 - 04.2018
- Ensured diners had a memorable and positive experience through the delivery by knowing the full menu and each of the food ingredients
- Quickly developed relationships with customers and knew their expectations to provide excellent customer service
- Ability to multitask and handle large groups of people, resolved customer issues, and provided high-value customer service
- Provided excellent customer service to ensure satisfaction.
Makeup Artist
Dior and Lancôme
Walnut Creek
- Knowledgeable to mix makeup products flawlessly to create new looks for customers based on guest interest and their skin type
- Achieve a 95% client satisfaction score and the company s best result in sells
Education
Associate degree - Natural Science and Alien
Diablo Valley College
Skills
- Customer service
- Financial management
- Teamwork
- Menu planning
- Upselling techniques
- Inventory management
- Staff training
- Positive atmosphere creation
- Multitasking efficiency
- Goal-oriented
- Competitive
Certification
- BLS
- RBS
- Food Handler
Timeline
Srever
Limon
12.2022 - 02.2026
Server leader
Galpao Gaucho Brazilian Steak House
12.2019 - 12.2022
Server
Kabob House
03.2016 - 04.2018
Makeup Artist
Dior and Lancôme
Associate degree - Natural Science and Alien
Diablo Valley College