Summary
Overview
Work History
Education
Skills
Timeline
Generic

LIANET FLORES

MIAMI,FL

Summary

Objective: Objective: To secure a position with a progressive company where I can utilize my management, coordination, and leadership skills in fostering the company’s vision, while positively impacting company performance, customer relations, and consistent growth.


Collaborated with leadership on recruitment strategies, performance management and employee engagement to improve retention. Assisted with new employee onboarding and ensured they were well suited for the job. Maintain staffing in order to manage requests and any resources for business needs. Coordinated effective patient care which includes, admission, transfer, and discharge. Maintained effective communication with patients, families and staff. Kept electronic health records up to date and other duties of clerical nature. Ensured 100% of patients were staffed and maintained patient/staff confidentiality according to HIPPA and company standards. Knowledgeable in enforcing stern management and direction to quickly identify and resolve any concerns.

Overview

17
17
years of professional experience

Work History

Case Coordinator/Recruitment Consultant

Silveroak Home Health Agency
12.2010 - Current
  • Overseen, recruiting, and hiring process in order to assign the correct candidates to specific cases.
  • Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates
  • Assessed and recommended top candidates to hiring managers to provide qualified employees to fill open positions.
  • Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.
  • Efficiently handled and streamlined referral queues by prioritizing patients and clearing insurance obstacles. Improve team performance by restoring disciplinary procedures consistent with level of infraction.
  • Identified and sourced qualified candidates for open positions to meet organizational needs
  • Identified care needs of individuals and coordinate responses based on physician advice, insurance limitations and care costs.
  • Assist patients with appropriate high-quality care with suitable results.
  • Manage support services and promote communication among social workers, therapists, hospital staff and patients.


Patient Care Coordinator

Sunshine Health Inc.
01.2007 - 12.2010
  • Intake and coordinate each step of patient care and make proactive adjustments to avert issues.
  • Educate patients about their conditions, monitor overall progress, and help them contact specialists.
  • Established relationship with patients and partners to cross-train and support medical staff.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Worked with patients and families to develop future plans and discuss care actions.

Education

Bachelor of Applied Science - Management Concentrated in Human Resources

Miami Dade College
Miami, FL
05.2023

Associate of Arts -

Miami Dade College
Miami, FL
12.2010

Skills

  • Recruitment and Retention Strategies
  • Recruitment and Staffing
  • Staff Management
  • Applicant Interviewing
  • Documentation Proficiency
  • Employee Orientation
  • Complaint Handling
  • Time Management
  • Prioritization and planning
  • Patient Management
  • Employee relations
  • Teamwork

Timeline

Case Coordinator/Recruitment Consultant

Silveroak Home Health Agency
12.2010 - Current

Patient Care Coordinator

Sunshine Health Inc.
01.2007 - 12.2010

Bachelor of Applied Science - Management Concentrated in Human Resources

Miami Dade College

Associate of Arts -

Miami Dade College