Nivyimana Safi-Agathe
Lansing
Summary
I have the empathy and patience to connect with individuals from different backgrounds on an emotional level, offering support during tough times. I pay close attention to detail and can accurately assess needs. I always strive to provide the best care and support I can.
Overview
6
6
years of professional experience
Work History
Housing Advocate
Holy Cross Services: New Hope Community Center
04.2024 - Current
- Connected clients to emergency shelters or other programs when appropriate, providing a safe space during times of crisis.
- Maintained detailed records of client interactions and outcomes to ensure accurate reporting and evaluation of program effectiveness.
- Help clients with housing applications and find jobs
- De-escalates clients in challenging and aggressive situations and help persons by using training provided and sound judgement.
- Inputs data into the Homeless Management Information System(HMIS)
- Write shift reports
- Responsible for supporting the completion,accuracy, and documentation of participant intakes.
Undergraduate Student Intern
30th Judicial Circuit Court-Family Division
05.2024 - 07.2024
- Documented interactions or contact with students and parents at the Ingham Academy, home, or during transportation.
- Conducted home/school visits to check on students and their families
- Provided transportation for students to designated locations and residences
- Conducted verbal check-ins with students to assess their academic progress, personal well being, and home environment
- Attended weekly court hearings for youth
- Administered drug tests to students and dropped them off
MSU Culinary Services
Michigan State University
09.2019 - 04.2024
- Worked in fast-paced environments.
- Greeted customers at counter to fulfill requests and answer questions at Kellogg Center.
- Set up and broke down food service lines quickly to maintain service flow.
- Prepared recipes for cooks following specific instructions
- Helped clean dish room, washed pots, and places dishes in washing machine.
Education
Bachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI05-2025
Associate of Arts - Criminal Justice
Lansing Community College
Lansing, MI07-2022
High School Diploma -
Eastern High School
Lansing, MI 06-2019
Skills
- Teamwork
- Customer service
- Documentation skills
- Client intakes
- Data confidentiality
- Adaptability
Languages
Rundi (Kirundi)
Timeline
Undergraduate Student Intern
30th Judicial Circuit Court-Family Division
05.2024 - 07.2024
Housing Advocate
Holy Cross Services: New Hope Community Center
04.2024 - Current
MSU Culinary Services
Michigan State University
09.2019 - 04.2024
Bachelor of Science - Criminal Justice
Ferris State University
Associate of Arts - Criminal Justice
Lansing Community College
High School Diploma -
Eastern High School
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