Nivyimana Safi-Agathe
Lansing,MI
Summary
Compassionate about supporting individuals from various backgrounds to overcome challenges they face in their daily lives by ensuring they have access to the resources and services they need. My commitment lies in cultivating a secure environment for clients to effectively communicate their concerns and needs to develop a solution to their problems.
Overview
6
6
years of professional experience
Work History
Housing Advocate
Holy Cross Services
04.2024 - Current
- Maintained accurate case documentation, ensuring compliance with organizational standards and regulatory requirements.
- Monitor progress towards service plan goals.
- Connect clients to resources and emergency shelters when needed to secure safety in areas they need during time of crisis.
- Help clients with housing applications and understand their rights
- write reports and keep documentation to maintain detailed records of client interactions, needs, and outcomes.
- Input data into the Homeless Management Information System (HMIS).
- Responsible for de-escalating clients in aggressive and challenging situations by using training techniques.
- Performs other duties related to the position as assigned by supervisor.
Undergraduate Student Internship
30th Judicial Circuit Court-Family Division (Ingham Academy)
05.2024 - 07.2024
- Facilitated engaging activities to promote social and life skills including emotional development among youth.
- Assisted in crisis intervention, providing immediate support and resources to youth in distress.
- Completed court reports and documentation to maintain thorough accurate records.
- Participated in meetings and check ins with students and their parents to assess their academic progress, personal well being, and environments they are surrounded by.
- Documented interactions or contact with students and parents or guardians.
- Attended weekly court hearings with Juvenile court officers to provide updates to judge on youths' progress and personal circumstances, ensuring informed decisions that support the students' continued success and well-being.
- Provided transportation for students to designed locations and residences.
- Administered drug tests to students.
Culinary Service
Michigan State Universty
09.2019 - 04.2024
- Worked in fast paced environments.
- Greeted customers to fulfill requests and answer questions.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Set up and broke down food service lines quickly to maintain service flow.
- Prepared recipes for cooks following instructions.
- Helped maintain cleanliness in all areas needed
- Trained new hires in proper food handling and safety procedures, enhancing overall team performance.
Education
Bachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI05-2025
Bachelor of Arts - Criminal Justice
Lansing Community College
Lansing, MI07-2022
High School Diploma -
Eastern High School
Lansing, MI06-2019
Skills
- Teamwork and collaboration
- Customer service
- Time management
- Documentation skills
- Crisis management
- Client intakes
- Report preparation
- Adaptability
Languages
Rundi
Native or Bilingual
Timeline
Undergraduate Student Internship
30th Judicial Circuit Court-Family Division (Ingham Academy)
05.2024 - 07.2024
Housing Advocate
Holy Cross Services
04.2024 - Current
Culinary Service
Michigan State Universty
09.2019 - 04.2024
Bachelor of Science - Criminal Justice
Ferris State University
Bachelor of Arts - Criminal Justice
Lansing Community College
High School Diploma -
Eastern High School