Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Nixon Benjamin

Philadelphia,PA

Summary

A fashion student at Drexel University, combining academic knowledge with hands-on retail experience to bring fresh, creative perspectives to the team. A seasoned retail supervisor with a proven track record of leading high-performance teams to exceed sales, service, and operational goals. Diligent in monitoring shrinkage, managing records, and maintaining productivity and motivation within teams.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Key Holder Supervisor

Advance Auto Parts
Lansdowne, PA
06.2024 - Current
  • Oversaw daily housekeeping tasks to maintain store image, ensuring alignment with brand standards and a visually appealing environment
  • Professionally handled customer inquiries and complaints, resolving most issues on the first interaction and consistently achieving high satisfaction scores
  • Coached a team of 10+ staff on performance strategies, driving improvements in upselling and positive customer feedback

Lead Inventory Specialist

Champs Sporting Goods
Philadelphia, PA
11.2022 - 04.2024
  • Trained and mentored 5 team members who were later promoted within the company, fostering growth and development in inventory management and customer service
  • Delivered exceptional customer service, creating positive experiences that led to multiple return visits and enhanced customer loyalty
  • Built strong relationships with coworkers, establishing lasting connections that continue to this day and contributing to a collaborative and supportive work environment

Inventory Specialist

Footaction
Philadelphia, PA
07.2021 - 10.2022
  • Inspected incoming materials for damage, ensuring all items met quality standards before being accepted into inventory
  • Managed inventory levels, ensuring optimal stock availability at all times and minimizing stockouts
  • Trained new employees on inventory management practices and procedures, improving team efficiency and accuracy in stock handling

Education

Associate of Science - FIM

Drexel University
Philadelphia, PA
06-2027

Skills

  • Store operations
  • Promotional strategies
  • Opening and closing coordination
  • Team training and development
  • Customer service

Affiliations

  • Skilled in Adobe Photoshop and Illustrator, creating dynamic designs, photo manipulations, and vector illustrations to bring creative projects to life.
  • Played trumpet for four years and clarinet for one year, developing strong musical skills and a deep understanding of performance techniques.

Accomplishments

  • A. J. Drexel scholarship

Certification

  • CPR/AED certification

Timeline

Key Holder Supervisor

Advance Auto Parts
06.2024 - Current

Lead Inventory Specialist

Champs Sporting Goods
11.2022 - 04.2024

Inventory Specialist

Footaction
07.2021 - 10.2022

Associate of Science - FIM

Drexel University

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